Fulfillment Lead

Lime; Commerce (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

Lime is seeking a Fulfillment Lead to oversee the day-to-day operations of our fulfillment center, guiding a team of hourly associates to meet daily targets while maintaining safety and quality. The role emphasizes collaboration with the Senior Fulfillment Lead and cross-functional partners to drive efficient order fulfillment in a fast-paced warehouse environment.

You’ll train new staff, analyze inventory trends, and help refine procedures that improve stock levels and workflow.

Qualifications

• 2 years of experience in inventory management, fulfillment, or warehouse roles with leadership experience.
• Proficiency with inventory management systems and fulfillment software.
• Strong organizational and problem-solving skills.
• Ability to lift heavy packages and stand for long periods.
• Analytical mindset with data-driven storytelling.

Responsibilities

• Guide hourly fulfillment center associates to meet daily production targets and quality standards.
• Train and onboard new team members and provide ongoing coaching.
• Collaborate on inventory analysis to optimize stock levels and replenishment.
• Address escalated issues to mitigate disruptions and improve efficiency.
• Develop and refine standard operating procedures with the Senior Fulfillment Lead.
• Partner with logistics and inventory teams to implement improvement initiatives.
• Drive continuous process improvements to streamline workflows and safety initiatives.

Skills

Inventory management systems

Fulfillment software

MS Excel

Google Sheets

Data analysis

Education

High school diploma or equivalent

Tools

MS Excel

Google Sheets

Job description

As the largest global shared micromobility business, Lime is on a mission to build a future where transportation is shared, affordable and carbon-free. A Time Magazine 100 Most Influential Company, Lime has powered more than one billion rides in close to 30 countries across five continents, spurring a new generation of clean alternatives to car ownership. Learn more at li.me.

We’re looking for a Fulfillment Lead to join our team. In this role, you’ll work closely with the Senior Fulfillment Lead to manage the day-to-day operations of our fulfillment center and help guide a team of associates, ensuring fulfillment orders are processed smoothly and efficiently.

The ideal candidate will thrive in a warehouse/distribution center environment, possessing strong problem-solving skills and the ability to think strategically about both short-term challenges and long-term growth. If you’re passionate about building and scaling operations and being part of a forward-thinking organization, this position is an exciting opportunity to make a significant impact.

What you’ll do:

• In collaboration with the Senior Fulfillment Lead, you’ll guide the activities of hourly fulfillment center associates to achieve daily production targets and maintain high-quality standards while ensuring accurate and timely order fulfillment.
• Help train and onboard new team members, providing ongoing coaching and support to foster a high-performing and collaborative environment.
• Collaborate with the Senior Fulfillment Associates to execute inventory analysis recommendations that result in optimal stock levels and efficient replenishment.
• Address escalated issues and trouble challenges that arise to mitigate disruptions.
• Develop and refine standard operating procedures in collaboration with the Senior Fulfillment Associates and present recommendations to the Senior Fulfillment Lead.
• Partner with the Senior Fulfillment Lead, Logistics and Inventory Control teams to execute the recommendations that help resolve fulfillment-related issues while improving overall operational efficiency.
• Actively participate in process improvement initiatives to streamline workflows and enhance productivity.
• Execute safety initiatives for the fulfillment center ensuring safety protocols and guidelines to maintain a safe work environment are adhered too.
• Create a positive, inclusive, and safe workplace where people genuinely want to work.

About you:

• High school diploma or equivalent.
• 2 years of experience working in an inventory management, fulfillment / distribution center or warehouse role with some leadership experience including motivating and inspiring a diverse team.
• Skilled proficiency in inventory management systems and fulfillment software.
• Ability to complete tasks in a resourceful and effective manner.
• Excellent organizational and problem solving skills.
• Ability to lift and carry packages of up to approximately 55lbs.
• Comfortable standing and walking for extended periods of time during your shift.
• Analytically minded with a strong understanding and ability to use data to build compelling narratives and reports.
• Strong computer skills including intermediate knowledge of MS Excel or Google Sheets.

Preferred experience:

• Experience working in a startup environment or fast-paced operations.
• Knowledge of lean management principles and continuous improvement methodologies.
• Continuous improvement mindset with demonstrated ability to drive process improvements that optimize fulfillment center operations.
• Sit-down/Stand-up forklift certifications.

Job Requirements:

• This role may involve heavy lifting, exposure to temperature extremes, and prolonged standing, given the nature of the fulfillment center environment.

This is a contracted position employed and compensated by a third-party employer. By submitting an application, candidates acknowledge and agree that Lime may share their submitted information with the designated third-party employer, who may then contact them regarding the role. Compensation and benefits, if any, are determined and provided solely by the employer of record.

Lime will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and other applicable laws.

Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email [e-mail] for assistance.