Fulfillment Expert: Fast-Paced, Customer-Focused Ops

Target; Durham (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Target is seeking a Fulfillment Expert to join our team in a fast-paced, guest-driven environment. You will handle order pickups, drive-up, and shipments, while delivering accurate, timely service and maintaining a welcoming store atmosphere.

You will engage with guests, assist team members, follow safety guidelines, and adapt to changing daily priorities. This role requires physical stamina and a flexible schedule, including nights and weekends.

Qualifications

• Must be at least 18 years of age or older.
• Welcoming and helpful attitude toward all guests and other team members.
• Learn and adapt to current technology needs.
• Work both independently and with a team.
• Resolve guest questions immediately.
• Attention to detail and follow a multi-step processes.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

Responsibilities

• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
• Create a welcoming experience by greeting guests as you are completing your daily tasks.
• When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
• Thank guests and let them know we’re happy they chose to shop at Target.
• Select items for order pickup, drive up and ship to home for digital guest orders.
• Accurately put on hold all order pickup and drive-up orders.
• Properly prepare, pack and sort guest orders for shipment using correct materials.
• Deliver quality and accuracy with each order while meeting timeliness goals.
• Maintain your workspace and supplies; keep equipment and designated areas organized and supplies in stock.
• Properly use equipment while following safety best practices.
• Follow all safety guidelines, operating procedures, product freshness and quality standards; follow food safety guidelines when handling, displaying and/or storing food items.
• Always demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
• All other duties based on business needs

Skills

Guest service

Teamwork

Adaptability

Communication

Physical stamina

Attention to detail

Job description

Target is seeking a Fulfillment Expert to join our team in a fast-paced, guest-driven environment. You will handle order pickups, drive-up, and shipments, while delivering accurate, timely service and maintaining a welcoming store atmosphere.

You will engage with guests, assist team members, follow safety guidelines, and adapt to changing daily priorities. This role requires physical stamina and a flexible schedule, including nights and weekends.