Fulfillment Expert: Drive Digital Orders & Guest Happiness

Target; Chicago (IL); In loco; USD 25.000 - 39.000; Tempo pieno

Descrizione del lavoro

Target is hiring a Fulfillment Expert in Chicago, IL to support guest service by fulfilling orders, assisting customers, and maintaining store operations. You will handle order pickups, Drive Up, and shipping tasks while ensuring accuracy and timely delivery.

The role requires flexibility, a welcoming attitude, and the ability to work in a fast-paced retail environment. Training is provided to develop product knowledge, technology use, and teamwork skills.

Competenze

• At least 18 years of age.
• Welcoming and helpful attitude toward all guests and other team members.
• Learn and adapt to current technology needs.
• Work both independently and with a team.
• Resolve guest questions immediately.
• Attention to detail and follow a multi-step processes.
• Able to stay focused in a fast-paced environment and handle multiple tasks.

Mansioni

• Be knowledgeable about tools, products, and services to solve issues for guests and improve their experience.
• Create a welcoming experience by greeting guests during daily tasks.
• Engage with guests to help solve their specific needs.
• Thank guests and express appreciation for choosing Target.
• Select items for order pickup, Drive Up and Ship to Home for digital orders.
• Accurately place on hold all order pickup and Drive Up orders.
• Prepare, pack and sort guest orders for shipment using correct materials.
• Deliver quality and accuracy with each order while meeting timeliness goals.
• Maintain workspace and supplies; keep equipment and designated areas organized.
• Follow safety guidelines and use equipment properly.
• Adhere to food safety guidelines when handling, displaying and storing food items where applicable.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work safely; comply with safety policies and report hazards.
• Support guest services such as back-up cashier, order pickup, Drive Up, and ensure compliance with laws.
• All other duties as needed.

Descrizione del lavoro

Target is hiring a Fulfillment Expert in Chicago, IL to support guest service by fulfilling orders, assisting customers, and maintaining store operations. You will handle order pickups, Drive Up, and shipping tasks while ensuring accuracy and timely delivery.

The role requires flexibility, a welcoming attitude, and the ability to work in a fast-paced retail environment. Training is provided to develop product knowledge, technology use, and teamwork skills.