Overnight Fulfillment Coordinator

Chewy; Plantation (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Chewy is seeking a meticulous Fulfillment Coordinator to ensure personalized packages for customers. The role includes tasks like picking, packing, and shipping orders with precision.

The ideal candidate will have strong attention to detail, basic arithmetic skills, and excellent communication abilities. Physical demands include lifting up to 35 lbs and standing for extended periods. Join Chewy to be part of a customer-focused team!

Qualifications

• Strong attention to detail and ability to perform basic arithmetic.
• Excellent written and verbal communication skills.
• Familiarity with U.S. postal abbreviations and mailing processes.

Responsibilities

• Execute fulfillment tasks like picking, packing, labeling, and shipping.
• Log and organize shipment data across multiple systems.
• Uphold Chewy’s commitment to personalization by tailoring packages.

Skills

Attention to detail

Communication skills

Basic arithmetic

Education

High school diploma or equivalent

Tools

Excel

Warehouse equipment

Job description

Our Opportunity

We are seeking a meticulous and customer-focused Fulfillment Coordinator to join our WOW Team. In this role, you will be at the heart of Chewy’s mission to delight and surprise our customers with personalized packages, from care kits to hand-wrapped gifts. With multiple layers of customization required for each package, this position demands attention to detail, efficiency, and a commitment to excellence.

What You’ll Do

• Execute a variety of fulfillment tasks, including picking, packing, labeling, gift-wrapping, and shipping orders with precision.
• Operate standard office and warehouse equipment, such as printers, scanners, laminators, and desktop computers.
• Maintain high standards of quality and speed to ensure every package exceeds customer expectations.
• Format, import, and export Excel files between Oracle and ShipStation to ensure seamless data integration.
• Log and organize shipment data across multiple systems, tying packages to the correct customer records.
• Fulfill and manage orders to ensure accuracy and efficiency in the delivery process.
• Uphold Chewy’s commitment to personalization by hand-wrapping gifts and tailoring each package to customer needs.

What You’ll Need

• High school diploma or equivalent.
• Strong attention to detail and ability to perform basic arithmetic.
• Excellent written and verbal communication skills.
• Familiarity with U.S. postal abbreviations and mailing processes.
• Ability to operate standard office and warehouse equipment.

Physical Requirements

• Ability to lift up to 35 lbs and push or pull weights up to 360 lbs.
• Capability to stand, stoop, reach, and perform repetitive tasks for extended periods.
• Comfortable working in confined spaces and environments with exposure to dust.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [e-mail].