Fulfillment Center Team Lead

Vance Airscoop; Secaucus (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Paid Sick Leave

Job summary

Vance Airscoop is seeking a proactive Fulfillment Center Team Lead to oversee daily shift operations at our high-volume e-commerce facility in Secaucus, NJ. You will support Supervisors on productivity, safety, and service levels, and lead a frontline team by example.

This role involves training new associates, solving problems on the floor, coordinating with inbound and outbound teams, and driving continuous improvement to reduce errors and increase throughput. Flexible for peak seasons.

Qualifications

• 2–4 years in e-commerce fulfillment or high-volume warehousing.
• At least 1 year in a lead role.
• Experience with WMS, RF scanners, and inventory software.
• Proficient in Excel, Google Docs/Sheets, and Slack or Teams.
• Leadership abilities to motivate and resolve conflicts.

Responsibilities

• Lead daily huddles and ensure full staffing, including temporary associates.
• Track productivity, coach in real time, and meet service levels.
• Run daily fulfillment workflows and manage batching, holds, and priorities in WMS.
• Monitor inventory flow; coordinate with inbound, inventory, and outbound teams.
• Provide hands-on support with pick, pack, quality-check, and shipments during peak.
• Document scanner, software, and hardware issues; escalate to IT.
• Conduct daily safety audits and enforce 5S, PPE, OSHA standards.
• Manage attendance, timecards, breaks; onboard and train new hires; address conflicts.
• Drive continuous improvement to reduce errors and increase throughput.

Skills

Team leadership

Coaching

Time management

Communication

Problem solving

Multitasking

Safety awareness

Bilingual English/Spanish

Education

High school diploma

Associate degree preferred

Bachelor's degree preferred

Tools

WMS

RF scanners

Inventory software

Excel

Google Workspace

Slack/Teams

Job description

We are seeking a proactive, metrics-driven Fulfillment Center Team Lead to oversee daily shift operations at a high-volume e-commerce fulfillment center. The Team Lead supports Supervisors on productivity, safety, and service levels. They lead a frontline team by example, train new associates, and solve problems as they come up.

Shift: 1st Shift, Monday-Friday, 7:00 AM to 3:30 PM. Must be flexible for extended hours, weekends, and peak holiday seasons.

Key Responsibilities

• Shift Leadership: Lead daily huddles, assign labor across lines, and confirm the shift is fully staffed, including temporary associates.
• Performance: Track associate productivity against hourly targets, give real-time coaching, and work with Supervisors to meet service levels.
• Order Fulfillment: Run daily fulfillment workflows. Manage batching, holds, priorities, and cancellations in the Warehouse Management System (WMS). Enforce special packing and branding guidelines.
• Inventory Flow: Monitor staging, replenish workstations, resolve stock discrepancies, and coordinate with inbound, inventory, and outbound teams.
• Hands-On Support: Pick, pack, quality-check, and prepare shipments during peak volume.
• Troubleshooting: Document scanner, software, and hardware issues and elevate them to IT and leadership.
• Safety: Conduct daily safety audits and station inspections. Enforce 5S, PPE, and OSHA standards.
• People Management: Track attendance and timecards and manage breaks. Onboard and train new hires. Address conflicts and elevate employee relations issues to Supervisors and HR.
• Continuous Improvement: Reduce pick errors, optimize travel paths, and increase throughput.

Requirements & Qualifications

• Experience: 2 to 4 years in e-commerce fulfillment, distribution, or high-volume warehouse operations, including at least 1 year as a lead.
• Education: High school diploma or equivalent required. An associate's or bachelor's degree is preferred.
• Systems: Hands-on experience with WMS, RF scanners, and inventory software.
• Computer Skills: Proficient in Excel, Google Workspace (Docs, Sheets, Gmail), and Slack or Teams.
• Leadership: Able to motivate a team, resolve conflicts, and prioritize multiple tasks with urgency.
• Physical Stamina: Able to lift up to 50 lbs and stand or walk for 8 to 10 hours.
• Equipment: Forklift, pallet jack, or order picker certification is a plus.
• Reliability: Outstanding safety and attendance record.
• Language: Bilingual English/Spanish is highly preferred.

Benefits

We value our team members and offer a benefits package, including:

• Health Insurance
• Retirement Plan
• Paid Sick Leave