Fulfillment Associate - Onsite

Ultimate Staffing; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Ultimate Staffing in Austin, TX is seeking a Fulfillment Associate to help ensure customer orders are processed and shipped on time. This entry-level role supports order entry, shipping processes, and administrative tasks while learning foundational supply chain operations.

You will work under supervision, entering orders, coordinating with vendors, checking inventory, and maintaining records to meet customer service standards.

Qualifications

• 3 years experience in legal field preferred.
• Minimum Associates degree preferred but must have at least a HS diploma.
• Computer, typing, communication, organizational, and detail-oriented skills.

Responsibilities

• Accurately enter orders into the system.
• Assist with preparing packages for shipment.
• Coordinate with third-party vendors for order fulfillment.
• Support inventory checks and report any discrepancies.
• Maintain operational documents and records.
• Ensure customer service standards are met.
• Respond to basic customer inquiries.
• Help with general administrative duties as needed.

Skills

Order entry systems

Attention to detail

Customer service

Communication

Time management

Team collaboration

Documentation

Administrative processes

Problem solving

Under supervision

Education

HS diploma

Associates degree preferred

Job description

Requirements (years of experience, educational background, technical skills, etc.)

3 years experience in legal field preferred. Minimum Associates degree preferred but must have at least a HS diploma. Computer skills, typing skills, communication skills, organizational skills, detail oriented

As a Fulfillment Associate, you will play a vital role in ensuring customer orders are accurately processed and shipped on time. You'll contribute to streamlining order entry, administration, and shipping processes to deliver exceptional customer service. This entry-level position provides an excellent opportunity to begin a career in supply chain operations by supporting the team and learning foundational skills.

Responsibilities

• Accurately enter orders into the system.
• Assist with preparing packages for shipment.
• Coordinate with third-party vendors for order fulfillment.
• Support inventory checks and report any discrepancies.
• Maintain operational documents and records.
• Ensure customer service standards are met.
• Respond to basic customer inquiries.
• Help with general administrative duties as needed.

Skills

• Order Entry Systems: Proficiency in using order entry software.
• Attention to Detail: Ability to maintain accuracy in order processing.
• Customer Service: Basic understanding of customer service principles.
• Communication: Effective verbal and written communication skills.
• Time Management: Ability to manage time and prioritize tasks.
• Team Collaboration: Willingness to work collaboratively with team members.
• Documentation: Ability to maintain and organize operational documents.
• Requires basic knowledge of operational or administrative processes to perform routine and straightforward activities
• Solves routine problems in own work following established procedures
• Works under close supervision with detailed instruction or with clearly defined procedures
• Communicates general information within department

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.