Fulfillment Associate

newegg; Ontario (CA); On-site; USD 28,000 - 42,000; Full time

Job summary

NEWEGG is seeking personnel to sort, prioritize, and route incoming packages in a fast-paced environment. You will inspect returned items, document findings, and coordinate with teammates to resolve issues while following safety standards.

The role emphasizes accurate inspection, strong communication, and teamwork to improve returns processing and support company objectives. Flexible hours and physical effort may be required.

Qualifications

• High School diploma or GED required.
• Must be 18 years of age or older.
• Must be available to work occasional nights, holidays and weekends.
• Strong verbal and written communication skills.
• Must have strong computer skills, including MS Word and Outlook.
• Good listening skills.
• Ability to form partnership with department and gain intimate knowledge of department operations.
• Detail-oriented and self-motivated with desire to continuously improve operations.

Responsibilities

• Sort, prioritize, and route incoming packages.
• Handle packages in preparation for processing including opening boxes and initial inspection.
• Verify customers returns according to type and procedures.
• Document inspection results and communicate findings to the team.
• Collaborate with team members and management to troubleshoot issues.
• Adhere to company and safety standards during inspections and handling.
• Support continuous improvement initiatives to enhance returns processing.
• Other duties as assigned

Skills

Communication

Active listening

Detail oriented

Teamwork

Education

High School Diploma or GED

Tools

MS Word

Outlook

Job description

• Sort, prioritize, and route incoming packages.


• Handles packages in preparation for processing which includes opening boxes, and initial inspection of product.


• Verify customers return products according to type and associated procedures.


• Document inspection results, including any receiving issue, and communicate findings to the team.


• Collaborate with the fellow team members and management to troubleshoot and resolve issues.


• Adhere to company and safety standards during all inspections and handling procedures.


• Support continuous improvement initiatives to enhance quality and frequent improvements of returns processing.


• Other duties as assigned

• High School diploma or GED required


• Must be 18 years of age or older


• Must be available to work occasional nights, holidays and weekends


• Strong verbal and written communication skills


• Must have strong computer skills, including but not limited to MS Word and Outlook.


• Good listening skills


• Ability to form partnership with department and gain intimate knowledge of department operations


• Detail-oriented, and self-motivated with desire to continuously improve operations


• Exhibit strong business curiosity and must be willing to explore details to challenge status quo


• Ability to work both independently and with a team in a collaborative work environment


• Ability to treat all information confidentially


• Adaptable and proactively able to move with the change while maintaining a positive attitude


• Strong attention to detail and ability to identify defects or irregularities.


• Ability to lift up to 50 lbs. and work on your feet for extended periods