Fuel Operations Specialist

BJ's Wholesale Club, Inc.; Marlborough (MA); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s Memberships

Generous PTO

Health benefits

401(k) match

Employee stock purchase plan

Job summary

BJ’s Wholesale Club in Marlborough, MA is seeking a Fuel Operations Specialist to coordinate maintenance at fueling stations and ensure operations run smoothly during club hours. You’ll validate maintenance requests, dispatch vendors, and collaborate with IT and suppliers to keep stations fully operational.

The role emphasizes urgency, problem solving, and strong interpersonal skills, with hybrid in-office and remote work and a compensation range reflecting location and requirements.

Qualifications

• Associates Degree or higher in Natural Science, Finance, Construction Management, Petroleum Engineering, Project management, or related field (or related experience).
• Bachelors degree in Business Analytics or related field preferred.
• 2+ years of related work experience coordinating maintenance activities for fuel stations or facilities.
• 5 + years experience in retail fuel facility operations preferred.
• Strong knowledge of gas station operations and respective processes preferred.
• Demonstrated knowledge of underground storage tanks and fueling systems.
• Outstanding written and oral communication.
• Excellent PC skills including Microsoft Access, Excel, PowerPoint, and Word.
• Proven interpersonal and customer relations skills.

Responsibilities

• Support the opening of new fueling stations. Travel to conduct on-site trainings, coordinate preopening inspections, and ensure stations are operationally ready for opening.
• Review all maintenance requests and dispatch vendors to address issues.
• Build partnerships with new and existing maintenance vendors to ensure fueling stations are adequately supported.
• Review key maintenance metrics such as flow rate data and pump down reports.
• Implement preventative actions based on the data to deliver an unbeatable experience to our members.

Skills

Maintenance coordination

Customer relations

Written and verbal communication

Problem solving

Education

Associates Degree or higher in Natural Science, Finance, Construction Management, Petroleum Engineering, Project management, or related field

Bachelor's degree in Business Analytics or related field

Tools

Microsoft Access

Excel

PowerPoint

Word

Job description

A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*
• *Eligibility requirements vary by position.

Job Summary

The Fuel Operations Specialist will coordinate maintenance activities at all company fueling stations. This includes monitoring maintenance requests, dispatching vendors to conduct repairs and reviewing monitoring systems to proactively address maintenance needs. The Fuel Operations Specialist is responsible for validating that all maintenance needs are met so that stations are fully operational during all club hours of operation. This role will participate in an after-hours on-call queue designed to address urgent issues from clubs. The Fuel Operations Specialist collaborates with Team Members, Vendors, Information Technology, and Solution providers that conduct maintenance activities to keep stations operational. This position requires the combination of technical expertise, organization, and the ability to act based on the needs of the business. The individual for this role must operate with a sense of urgency, possess strong critical thinking skills, have excellent problem-solving capability, and have strong interpersonal skills to partner with various internal and external stakeholders.

Key Roles & Responsibilities

• Support the opening of new fueling stations. Team member will travel to conduct on-site trainings, coordinate preopening inspections, and ensure stations are operationally ready for opening.
• Review all maintenance requests and dispatch vendors to address issues.
• Build partnerships with new and existing maintenance vendors to ensure the fueling stations are adequately supported.
• Review key maintenance metrics such as flow rate data and pump down reports.
• Implement preventative actions based on the data to deliver an unbeatable experience to our members.

Compliance

Support compliance actions as needed to ensure that all BJ’s fueling facilities are compliant with state, local and federal regulations in the areas of safety, environmental and staff training certification. This includes environmental regulations for both the facilities and staffing requirements. Manage relationships with Titan for Class C certified operator training and with MVI for annual inspections at all fueling facilities including A and B operator status. Escalate maintenance risks to management and bring forward solutions to keep our fueling stations running optimally. Contribute to process improvement and assist in various department projects as needed to meet company objectives.

Job Requirements and Qualifications

• Associates Degree or higher in Natural Science, Finance, Construction Management, Petroleum Engineering, Project management , or related field (or related experience).
• Bachelors degree in Business Analytics or related field preferred.
• 2+ years of related work experience coordinating maintenance activities for fuel stations or facilities.
• 5 + years experience in retail fuel facility operations preferred.
• Strong knowledge of gas station operations and respective processes preferred.
• Demonstrated knowledge of underground storage tanks and fueling systems.
• Outstanding written and oral communication.
• Excellent PC skills including Microsoft Access, Excel, PowerPoint, and Word.
• Proven interpersonal and customer relations skills.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $70,000.00 and $75,000.00.

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.

Who We Are

BJ’s Wholesale Club is driven by a powerful purpose: we take care of the families who depend on us. More than 8 million members rely on us for unbeatable value and convenience. Headquartered in Marlborough, Massachusetts, BJ’s is a leading membership warehouse club with over 250 clubs, nearly 200 BJ’s Gas® stations and eight distribution centers across 21 states – and growing. BJ’s offers the highest-quality fresh produce, meat, deli and bakery items as well as apparel, electronics, home goods and more – all at unbeatable value. Our members shop how and when they want, whether it’s in our clubs, online or with curbside pickup.