Fuel Operations Manager

PrimeFlight; Baltimore (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

PrimeFlight is seeking a Fuel Operations Manager to oversee field operations, lead the operations team, and coordinate with airlines and airport authorities to ensure safe, timely, and efficient aviation fuel services.

The role emphasizes crisis management, regulatory compliance (FAA, EPA, NFPA), and continuous process improvements to enhance efficiency and service quality. Strong leadership, communication, and budget awareness are essential.

Qualifications

• 5 years of Leadership/Operational experience required.
• Prior fuel experience is required.
• Proficient in Word, Excel, PowerPoint, Outlook.
• Must have a valid state-issued driver’s license.
• Ability to read, write, speak and understand English.

Responsibilities

• Lead and supervise daily field operations of the aviation fuel services team.
• Manage and develop a high-performing team with a culture of safety and accountability.
• Coordinate delivery schedules with airlines and liaise with airport authorities.
• Lead crisis management and implement contingency plans for emergencies.
• Continuously assess and optimize processes to improve efficiency and reduce costs.
• Ensure compliance with FAA, EPA, NFPA and other regulatory standards.
• Monitor operations and report on fuel consumption, safety incidents, and productivity.
• Maintain relationships with stakeholders and manage budgets for fuel operations.
• Ensure accurate documentation of fuel transactions and inspections.

Skills

Leadership/Operational experience

Word/Excel/PowerPoint/Outlook

Communication skills

English language proficiency

Driver's license

Job description

The Fuel Operations Manager is responsible for overseeing all aspects of field operations, including leading the operations team, coordinating with airlines, and collaborating with airport authorities. This role ensures the seamless implementation of operational procedures and policies to guarantee the timely, safe, and efficient delivery of aviation fuel services. The Fuel Operations Manager plays a critical role in crisis management, handling emergencies, and disruptions, in close collaboration with senior leadership. The position also focuses on the continuous analysis and improvement of operational processes to increase efficiency and maintain high standards of service.

RESPONSIBILITIES

• Lead and supervise the daily field operations of the aviation fuel services team, ensuring smooth operations across fuel delivery, refueling, quality control, and storage. Ensure operational procedures are implemented accurately and consistently
• Manage and develop a high-performing team, providing training, mentoring, and performance evaluations. Foster a culture of safety, operational excellence, and accountability within the team
• Serve as the primary point of contact between fuel operations and airlines, coordinating delivery schedules, fuel requirements, and responding to operational queries. Liaise with airport authorities to ensure compliance with regulations and coordination of fuel services at the airport
• Lead crisis management efforts in case of fuel-related emergencies or disruptions. Work with senior leadership to develop and implement contingency plans and ensure team readiness for emergency situations, such as fuel spills, fires, or operational delays
• Continuously assess and optimize operational processes to improve efficiency, reduce costs, and maintain high levels of service quality. Implement best practices and identify opportunities for automation or new technologies
• Ensure that all fuel operations meet safety, environmental, and regulatory standards, including FAA, EPA, and NFPA guidelines. Conduct safety audits and ensure team members are trained on emergency procedures and compliance requirements
• Monitor daily fuel operations, ensuring adherence to policies and procedures. Provide regular reports on fuel consumption, operational performance, safety incidents, and team productivity
• Maintain positive relationships with key stakeholders, including airline representatives, airport personnel, and other relevant parties. Respond promptly to customer needs and address service concerns or issues
• Assist in managing the budget for fuel operations, ensuring cost-effective practices are in place without compromising safety or quality. Track fuel costs, staffing expenses, and operational efficiencies
• Ensure accurate documentation of fuel transactions, inventory, inspections, and safety compliance reports. Maintain an up-to-date understanding of industry regulations and ensure operational adherence
• Perform any additional duties as assigned by management

QUALIFICATIONS

• 18 years of age or older
• Eligible to work in the United States
• 5 years of Leadership/Operational experience
• Prior fuel experience is required
• Intermediate/Highly proficient Word, Excel, PowerPoint, Outlook
• Must have a valid state-issued driver’s license with an acceptable driving record
• Ability to read, write, speak, and understand the English language, to include documents
• Ability to access and interpret information in print and electronically, including the use electronic devices including IPads/Tablets, Computers, and Mobile Devices
• Effectively communicate with colleagues and clients, both in-person and through electronic means
• Pass a background check and drug screen
• Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
• Must be flexible to work extended hours on occasion to support our field operations

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

• Ability to lift up to 70 pounds
• Prolonged standing and walking in an indoor/outdoor environment as applicable
• May need to reach with arms and grasp with hands
• May need to push, pull
• May need to crawl and crouch, at times, in confined tight spaces
• May need to bend, stretch, squat, kneel
• May need to climb and work at elevated heights
• Exposure to moderate and at times high noise levels
• Exposure to Biohazards and/or Chemicals
• Exposure to outdoor elements
• Be able to hear and respond to the spoken voice and to audible alarms
• Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
• Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proudto be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.