Fuel Center Service Specialist

Kroger; Grants Pass (OR); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger is seeking staff for its fuel center in Grants Pass, Oregon. The role involves assisting customers, pumping gas, handling cash register duties, and ensuring clean, safe operations. You will complete daily inspections, file incident reports, and follow company policies and safety guidelines.

Ability to work under pressure and maintain integrity in all customer interactions is essential. Candidates should be prepared to cooperate with team members, follow directions, and assist diverse

Qualifications

• Familiarity with industry/technical terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.
• Any related experience.
• Knowledge of company policies, procedures, and organizational structure.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service.
• Pump gas.
• Complete daily tour and inspection.
• Fill out incident and security reports.
• Clean up fuel spills and complete Fuel Spill Report.
• Recover displays; maintain cleanliness of department.
• Perform cashier functions.
• Answer telephones.
• Comply with corporate policies.
• Comply with all safety guidelines and standards.
• Promote and follow company initiatives; maintain knowledge of emergency plans.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Skills

Industry terms knowledge

Fast-paced environment

Self-supervised work

Job description

Kroger is seeking staff for its fuel center in Grants Pass, Oregon. The role involves assisting customers, pumping gas, handling cash register duties, and ensuring clean, safe operations. You will complete daily inspections, file incident reports, and follow company policies and safety guidelines.

Ability to work under pressure and maintain integrity in all customer interactions is essential. Candidates should be prepared to cooperate with team members, follow directions, and assist diverse