Fuel Center Clerk

Kroger; Macon (GA); On-site; USD 30,000 - 34,000; Full time

Job summary

Kroger is seeking an associate to assist customers at the fuel center, manage the cash register, and maintain a neat and safe environment. Responsibilities include pumping gas, inspections, incident reports, spill cleanup, and helping customers with phone inquiries while upholding company policies and safety standards.

We value integrity, respect, and teamwork, and you will support corporate initiatives and emergency procedures as needed in a high-paced setting.

Qualifications

• Experience in a fast-paced customer-facing environment.
• Ability to follow policies and safety guidelines.

Responsibilities

• Pump gas and operate cashier functions.
• Complete daily tour and inspection.
• Fill out incident and security reports.
• Clean up fuel spills and complete Fuel Spill Report.
• Recover displays and maintain cleanliness of department.
• Answer telephones and assist customers.
• Comply with corporate policies and safety standards.
• Promote company initiatives and safety procedures.

Skills

Customer service

Cash handling

Team cooperation

Tools

Cash register system

Fuel center equipment

Job description

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service

Responsibilities

• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures

Abilities

• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum

• Familiarity with industry/technical terms and processes
• Ability to work in a fast-paced environment
• Ability to work without direct supervision

Desired

• Any related experience
• Knowledge of company policies, procedures, and organizational structure