Fuel Center Attendant & Customer Service Pro

The Kroger Co.; Murphysboro (IL); Sur place; USD 17 000 - 21 000; Plein temps

Résumé du poste

The Kroger Co. is hiring for a Fuel Center Associate in Murphysboro, IL. You will assist customers, operate the cash register and help maintain a clean, safe fueling area.

Responsibilities include pumping gas, performing daily tours, filing incident reports, handling spills, and supporting displays while following corporate policies and safety guidelines. This entry-level role emphasizes excellent customer service, teamwork, ability to stay calm under pressure, and adherence to emergency

Qualifications

• Familiarity with industry terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.

Responsabilités

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service.
• Pump gas.
• Complete daily tour and inspection.
• Fill out incident and security reports.
• Clean up fuel spills and complete Fuel Spill Report.
• Recover displays; maintain cleanliness of department.
• Perform cashier functions.
• Answer telephones.
• Comply with corporate policies.
• Comply with all safety guidelines and standards.
• Promote and follow company initiatives.
• Maintain knowledge of emergency plans numbers and procedures.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Connaissances

Industry terms

Fast-paced work

Self supervision

Description du poste

The Kroger Co. is hiring for a Fuel Center Associate in Murphysboro, IL. You will assist customers, operate the cash register and help maintain a clean, safe fueling area.

Responsibilities include pumping gas, performing daily tours, filing incident reports, handling spills, and supporting displays while following corporate policies and safety guidelines. This entry-level role emphasizes excellent customer service, teamwork, ability to stay calm under pressure, and adherence to emergency