Fuel Cell Field Technician: Lift Truck Specialist

Plug Power; Mankato (MN); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401(k) with 5% match

Bonus eligibility

Paid time off

Paid holidays

Education assistance

Mental health resources

Job summary

Plug Power is seeking a Field Service Technician to support fuel cell products installed in electric lift trucks. You will perform preventative maintenance, diagnose breakdowns, and service fuel cells at a designated location, reporting issues and ordering parts as needed.

The ideal candidate has a high school diploma with technical electrical coursework, 3+ years of mechanical and electrical troubleshooting, and a valid driver’s license.

Qualifications

• Minimum high school diploma or equivalent with technical electrical coursework.
• Three (3) or more years of direct experience in mechanical and electrical troubleshooting.
• Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle.
• Must be able to lift 50 pounds on regular basis unassisted.
• Knowledge of lift truck operation and applications is highly preferred.
• General mechanical aptitude is required.
• Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels.
• Excellent verbal and written communication skills.

Responsibilities

• Maintenance and service of fuel cells at customer sites.
• Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
• Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
• Providing on-call and emergency support service to customers as required
• Purchasing tools, equipment, and parts for customer service and support as required.
• May require troubleshooting and maintenance of high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high pressure gas and fueling systems.
• May include maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of fuel cells.
• Providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues.
• Completing administrative duties & documentation, including: incident reports, service logs, inventory maintenance and site and system documentation.
• Exhibiting and enforcing safety procedures in the field or customer sites.
• Travel as required for business needs; expected to drive safely and to adhere to all traffic laws
• Represent Plug Power in a professional manner at all times and in all interactions
• Perform other duties as assigned.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Lift truck knowledge

Communication skills

Education

High school diploma

Technical electrical coursework

Tools

Excel

PowerPoint

Word

Outlook

Job description

Plug Power is seeking a Field Service Technician to support fuel cell products installed in electric lift trucks. You will perform preventative maintenance, diagnose breakdowns, and service fuel cells at a designated location, reporting issues and ordering parts as needed.

The ideal candidate has a high school diploma with technical electrical coursework, 3+ years of mechanical and electrical troubleshooting, and a valid driver’s license.