PT Sales Supervisor - Scottsdale

LVMH; Scottsdale (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits package

Employee discounts

401(k) matching

PerksSpot discounts

Job summary

A leading fashion company in Scottsdale, Arizona seeks a Sales Supervisor to drive sales and ensure exceptional customer experiences. Responsibilities include managing the sales floor, building client relationships, and maintaining store standards. The ideal candidate should have over 3 years of retail experience, prior leadership roles, and a passion for the brand. This role offers a comprehensive benefits package including health insurance, 401(k) matching, and employee discounts.

Qualifications

• 3+ years of experience in retail or sales with a focus on customer service.
• Prior leadership experience strongly preferred.
• Excellent follow-up and time management skills.
• Strong verbal and written communication skills.
• Excellent organization, follow-up and time management.
• Passion for the Marc Jacobs brand and product offering.
• Flexible retail schedule including evenings, weekends, and holidays.

Responsibilities

• Achieve individual and store sales KPIs.
• Provide exceptional customer experiences.
• Open and close the store according to procedures.
• Build sales by providing styling expertise and product knowledge.
• Develop client relationships and drive repeat business.
• Maintain knowledge of Marc Jacobs Universe, brand DNA and pillars.
• Open and close the store per Marc Jacobs procedures.
• Keep sales floor and stockroom well-organized and policy compliant.

Skills

Retail management

Customer service

Sales generation

Verbal communication

Organizational skills

POS & MS Office

Tools

POS systems

Microsoft Office

Job description

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Scottsdale Fashion Square location in Scottsdale, Arizona. The Sales Supervisor will support Management with all aspects of the store including day‑to‑day operations such as driving sales, providing an exceptional customer experience, and coaching and developing the team. In partnership with Management, the Sales Supervisor supports the implementation and enforcement of company policies & procedures, corporate directives and initiatives, and ensures store standards are maintained.

RESPONSIBILITIES

• Consistently achieve or exceed individual & store sales and other commercial KPIs.
• Lead the sales floor to deliver an excellent customer experience through a customer‑first mindset to build loyal customer relationships.
• Ensure the store is always guest ready – a place where clients feel comfortable, welcomed and free to be themselves.
• Build the sale to achieve KPIs by establishing yourself as an expert and go‑to source for styling expertise, seasonal trends and product knowledge.
• Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business.
• Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars.
• Initiate regular client contact and provide prompt follow‑up on all sales, events, or client inquiries.
• Foster a culture of collaboration and open communication with colleagues and management.
• Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management.
• Open and close the store according to Marc Jacobs procedure.
• Ensure both the sales floor and stockroom are well‑organized.
• Adhere to all company policies and procedures.

QUALIFICATIONS

• 3+ years’ experience in retail, sales, or a related role with a focus on customer service.
• Prior leadership experience strongly preferred.
• Experience in generating sales, building, and developing client relationships.
• Demonstrated verbal and written communication skills.
• Delivers Excellence – demonstrates passion and empathy for clients, anticipates and exceeds client expectations.
• Cultivates an Entrepreneurial Spirit – embraces change and new opportunities while remaining true to the DNA of Marc Jacobs.
• Creative & Innovative – promotes curiosity, diversity and collaboration – is open to disruptive ideas.
• Excellent organizational, follow‑up, and time management skills.
• Passion for the Marc Jacobs brand and product offering.
• Computer skills including operating a POS and navigating Microsoft Office suite.
• Must have flexibility to work a retail schedule including evenings, weekends and holidays.

SALARY & BENEFITS / WHAT WE OFFER

The rate of pay offered will be dependent upon candidate’s relevant skills and experience. If applicable, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401(k) matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.

ABOUT MARC JACOBS

For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original. Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.

EEO STATEMENT

Marc Jacobs International was founded on Marc’s vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience – all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you don’t meet all of the listed qualifications. Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.