FT Sales Supervisor - Jersey Shore

LVMH; Tinton Falls (NJ); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Paid holidays

Vacation time

Medical, dental, and vision insurance

401k matching

Employee discounts on MJ products and LVMH brands

Job summary

LVMH seeks a Sales Supervisor for Marc Jacobs at the Jersey Shore Outlet in Tinton Falls, NJ. This role involves leading store operations to drive sales and provide exceptional customer service while coaching the team and maintaining store standards.

The ideal candidate will have over three years of retail experience, preferably with leadership roles, and possess strong communication and organizational skills. This position offers hourly pay between $19 and $20, plus a comprehensive benefits package.

Qualifications

• 3+ years’ experience in retail or sales with a focus on customer service.
• Prior leadership experience preferred.
• Experience in building client relationships.
• Demonstrated verbal and written communication skills.
• Passionate and empathetic, anticipating client needs.
• Openness to creativity and collaboration.
• Excellent organizational and time management skills.
• Flexible to work evenings and weekends.

Responsibilities

• Achieve or exceed individual and store sales targets.
• Lead the sales floor with a customer-first mindset.
• Ensure the store is guest-ready at all times.
• Establish expertise in styling and product knowledge.
• Maintain communication with clients and follow up.
• Foster collaboration and communication with the team.
• Open and close the store per company procedures.
• Maintain organization in sales and stockroom.

Skills

Customer service focus

Leadership experience

Sales generation

Verbal and written communication

Organizational skills

Time management

Flexibility

Tools

POS systems

Microsoft Office suite

Job description

Marc JacobsInternational, powered bythe creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Jersey Shore Outlet in Tinton Falls, New Jersey. The Sales Supervisor will support Management with all aspects of the store including day-to-day operations such as driving sales, providing exceptional customer experience, and coaching and developing the team. In partnership with Management, the Sales Supervisor supports with implementing and enforcing company policies & procedures, corporate directives and initiatives, and ensures store standards are maintained.

Responsibilities include but are not limited to

Consistently achieve or exceed individual & store sales and other commercial KPIs

Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships

Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves

Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge

Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business

Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars

Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries

Foster a culture of collaboration and open communication with colleagues and management

Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management

Open and close the store according to Marc Jacobs procedure

Ensure both the sales floor and stockroom are well-organized

Adhere to all company policies and procedures

Qualifications

3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service

Prior leadership experience strongly preferred

Experience in generating sales, building, and developing client relationships

Demonstrated verbal and written communication skills

Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations

Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs

Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas

Excellent organizational, follow-up, and time management skills

Passion for the Marc Jacobs brand and product offering

Computer skills including operating a POS and navigating Microsoft Office suite

Must have flexibility to work a retail schedule including evenings, weekends and holidays

Salary & Benefits / What we offer

The compensation for this position ranges from $19 - $20. (hourly). The rate of pay offered will be dependent upon candidate’s relevant skills and experience. If applicable, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.

About Marc Jacobs

For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original.

Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.

EEO Statement

Marc Jacobs International was founded on Marc’s vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience – all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you don’t meet all of the listed qualifications.

Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.