FT Sales Specialist - Rag & Bone - Men's

rag & bone, Inc.; Austin (TX); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Clothing Allowance

Generous Employee Discount

Commission Eligible

Paid Time Off

Medical, dental, vision and ancillary

Calm wellness membership

401k

Paid Parental Leave

Job summary

rag & bone in Austin is seeking a Sales Specialist to deliver a premium in-store experience. You will leverage extensive product knowledge and clienteling to support sales goals while reflecting the brand aesthetic across all interactions.

The role is full-time (32–40 hours/week) and eligible for commissions and incentive programs that may increase total compensation. Benefits include clothing allowance and employee discounts.

Qualifications

• Experience in client-facing sales environments.
• Ability to meet store and metric goals.
• Knowledge of brand aesthetics and fashion trends.

Responsibilities

• Provide excellent customer service through product knowledge and clienteling.
• Meet store and metric goals.
• Embody rag & bone brand aesthetic and fashion sense.
• Introduce brand mission to customers in-store.
• Support Visual Merchandising on floor sets and window changes.
• Know and follow company policies and procedures.
• Assist with inventory and stock management.
• Process POS transactions accurately.
• Represent rag & bone values in-store.
• Identify opportunities to assist team in delivering service.
• Contribute to a positive, team-oriented store atmosphere.

Skills

Customer service

Product knowledge

Clienteling

Sales goals

Point of Sale

Tools

POS system

Job description

The Role

The Sales Specialist ensures customers have a consistent, quality experience in the store at all times. A Sales Specialist plays a key role in helping with creating and maintaining a selling focus in the store, supports company and management initiatives while ensuring adherence to policies and procedures as outlined by the organization.

Please also note, Sales Specialists are eligible to participate in the rag & bone Commissions Program, and Incentive programs, which may result in bringing the total compensation to a higher range. The range listed is just one component of the Company’s total rewards package for retail employees.

What You'll Do

• Support a best-in-class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling


• Meet store and metric goals


• Emulate the brand aesthetic and embody and strong sense of fashion


• Ensure brand mission is brought to life and introduced to everyone that walks into our store


• Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed


• Maintain a knowledge and understanding of all policies and procedures


• Assist with inventory and stock management


• Accurately process Point of Sale transactions


• Consistently act within the core values of rag & bone


• Identify opportunities to support the team in delivering best in class customer service


• Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere

Rules we live by| Rules you live by

• The Customer Rules - Prior work experience in a client centric, sales environment


• Be a Good Human - Be original, be authentic


• Have No Fear - Innovate, solve problems


• Own Every Decision - Work together, get results


• Quality Matters - Be disciplined, be competitive


• Make S**t Happen

Availability Requirements

The Sales Specialist role is full-time and requires 32-40 hours per week.

Benefits

• Clothing Allowance


• Generous Employee Discount


• Commission Eligible


• Paid Time Off


• Medical, dental, vision and ancillary benefits


• Membership to Calm and access to other wellness benefits


• 401k


• Paid Parental Leave

rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.