FT Sales Associate Macys Garden State Plaza New Jersey Full Time

REISS; Paramus (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Seasonal business wear allowance

Generous employee discount

Rewarding commission structure

Wellbeing and financial support

Fitness discounts

Family friendly policies

23 days annual leave, increasing to 25 days after 2 years' service

Employee referral scheme

Career development opportunities

Job summary

REISS is looking for a Sales Associate to join their concession in Garden State Plaza Macys. This full‑time role involves delivering exceptional customer service and supporting management to achieve sales goals.

The ideal candidate will bring a passion for luxury products and strong communication skills, flourishing in a fast-paced retail environment. Enjoy perks like an employee discount, seasonal business wear allowance, and opportunities for career development.

Qualifications

• A passion for premium or luxury products.
• Previous experience in a customer-facing environment.
• Ability to see things through the customer's eyes.
• Excellent customer service skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Deliver premium and tailored customer service.
• Provide in-depth knowledge of the brand and products.
• Communicate effectively with customers and team members.
• Maintain visual standards in the store.
• Act as a Reiss Brand Ambassador.

Skills

Customer service skills

Communication skills

Interpersonal skills

Organizational skills

Flexibility

Job description

Why choose Reiss?

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.

What's the role about?

As part of our Retail team, you'll be joining our concession in Garden State Plaza Macys as our Sales Associate, on a permanent, Full‑time basis. You'll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.

What you'll be doing

• Delivering a premium and tailored customer service experience
• Providing in depth knowledge of the brand and our products
• Communicating appropriately and effectively with customers, team members and management
• Maintaining visual standards
• Acting as a Reiss Brand Ambassador

What you'll ideally bring to the role

• A passion for premium or luxury product
• Previous experience in a customer‑facing environment
• Be able to see things through the customer's eyes
• Excellent customer service skills
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast‑paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision‑making skills
• Be a team player
• Good written and verbal communication skills

What we'll do for you

• Seasonal business wear allowance
• Generous employee discount
• Rewarding commission structure
• Wellbeing and financial support through our Employee Assistance Programme
• Low monthly cost health support through our medical cash plan
• Fitness discounts
• Family friendly policies including enhanced parental pay
• 23 days annual leave, increasing to 25 days after 2 years' service
• Employee referral scheme
• Career development opportunities

Apply now to start your story at Reiss…

#WeAreReiss

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.