FT Regional Pharmacy Technician Specialist D9/D22

Hannaford; Schodack Landing (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

Hannaford is seeking a Pharmacy Technician to support pharmacists in dispensing prescriptions, training staff, and ensuring accuracy. You will handle customer service, data entry, and inventory tasks with attention to confidentiality.

The role requires a high school diploma, PTCB/NHA certification, and state licensure as applicable, with availability including nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• Active PTCB or NHA certification and state license as required.
• Strong communication and customer service skills.
• Excellent data entry and math accuracy.

Responsibilities

• Assist pharmacist with prescriptions under supervision.
• Train pharmacy staff on programs and processes.
• Maintain confidentiality of customer and company information.
• Operate pharmacy register and computer systems accurately.
• Provide excellent customer service by phone and in person.
• Support third-party prescription info and claims resolution.
• Assist in inventory management and audits.

Education

High school diploma

PTCB or NHA certification

State pharmacy license

Tools

Pharmacy software

Job description

Category/Area of Expertise: Pharmacy

Job Requisition: 559513

Address: USA-NY-Schodack Landing-970 Route 9

Store Code: Central Processing NY (5136255)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs.

Duties and Responsibilities

• Support and work with all pharmacy staff to achieve outstanding pharmaceutical care and business outcomes.
• Serve as a technician trainer when needed and directed by the RPOM.
• Actively assist the pharmacist under their direct supervision with filling of prescriptions and all other certified technician functions within the pharmacy in accordance with current laws, ethical standards, and Company policies.
• Strong understanding of new programs and processes, with ability to train pharmacy teams.
• Maintain the confidentiality of customers and Company information.
• Thorough understanding and operation of pharmacy register, computer software and all systems and programs within the pharmacy.
• Role model for excellent customer service both in person and over the phone, as well as all Company policies and standards.
• Assist in maintenance of third-party prescription information and resolution of rejected claims.
• Exhibit excellent written and oral communication skills with the retail pharmacy teams, store leadership, and pharmacy operations group.
• Thorough understanding of pharmacy inventory management and physical inventory procedures. Assist as needed in the physical inventory process, including analyzing the condensed variance reports to provide summary to RPOM as directed.
• Any other training or support as directed by RPOM.
• Serve as a role model for other pharmacy associates with pharmacy practices, standards, laws and policies.

Qualifications

• High school graduate or equivalent
• Successful completion of criminal background check
• Maintain current PTCB or NHA certification and state license(s) as required.
• Excellent communication and customer service skills
• Strong data entry and basic math skills
• Effective time management and multi-tasking skills
• Effective interpersonal skills and ability to work in a team environment.
• Excellent problem-solving skills and attention to detail.
• High level of integrity, professionalism, and confidentiality
• Desire and ability to learn, teach and coach.
• Open schedule availability, including nights, weekends, and holidays.

Physical Requirements

• Stand 100% of the shift with occasional walking short distances.
• Frequent use of computer, pharmacy filling equipment and register along with other pharmacy systems when productive or training.
• Use hands to frequently/continuously handle a variety of sizes of containers then manipulate individual pills/capsules and the equipment used to count them.
• Clerical accuracy skills and mathematical skills including the ability to operate cash register.
• Ability to use office supplies, communication devices, and computer systems frequently.
• Frequent/continuous reaching, grasping, lifting, and carrying up to 20 lb. below the waist level and at or above shoulder level.
• Bend at the knees and waist repetitively throughout the workday.
• Have sufficient visual acuity and audio capability to process prescriptions and service customers.

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.