FT-PM R&M General Maintenance

Sanctuary Camelback Mountain Resort & Spa; Paradise Valley (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Sanctuary Camelback Mountain seeks a skilled R&M General Maintenance Technician to maintain and enhance the resort's buildings, casitas, grounds, and infrastructure. The role covers repairs, preventative maintenance, and new installations to uphold luxury standards and operational excellence.

Guided by our North Star Vision, the technician will provide dependable service, deliver quality workmanship, and support a culture where guests and team members feel valued and understood.

Qualifications

• High School Diploma or equivalent required.
• Minimum of one year related work experience.
• Post high school training in engineering/maintenance/construction recommended.
• Strong technical background with 2+ years hands-on maintenance experience.
• Experience in a resort environment preferred.

Responsibilities

• Assist with minor setups for hotel meetings and events.
• Perform maintenance across electrical, plumbing, HVAC, carpentry, or related trades.
• Identify issues, report to management, and take corrective action when needed.
• Complete scheduled and emergency repairs and preventive maintenance.
• May train other engineering staff and keep accurate work records.
• Read and interpret manuals and work orders; maintain OSHA and safety compliance.
• Respond to calls and requests promptly, communicate status to supervisors.
• Maintain clean and organized engineering stations and participate in emergency procedures.

Skills

Read blueprints & diagrams

Troubleshooting skills

English proficiency

Communication skills

Education

High School Diploma/G.E.D. Equivalent

Tools

Trade tools

Job description

Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.

At Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.

We bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.

JOB SUMMARY

The R&M General Maintenance Technician contributes to Sanctuary Camelback Mountain's success by performing skilled repairs, preventative maintenance, and general maintenance of the resort's buildings, casitas, grounds, and infrastructure to ensure a safe, functional, and visually exceptional environment. This role completes maintenance requests, supports new installations, and applies trade-specific expertise to preserve the resort's luxury standards and operational excellence.

Guided by Sanctuary's North Star Vision and Values, the R&M General Maintenance Technician fosters authentic connections through dependable service, takes pride in delivering quality workmanship, and contributes to a culture where everyone feels valued, understood, and empowered.

JOB FUNCTIONS

Note: the following duties and responsibilities are not all-inclusive

• Assists/performs minor set‑ups for hotel meeting functions throughout the hotel and grounds
• Performs work requiring the skills of at least one of the following trades: electrical, plumbing, HVAC/refrigeration, kitchen mechanic, laundry mechanic, carpentry, paint/wall covering, locksmith or others, in addition to performing general maintenance throughout the property.
• Must, in the course of routine duties, act diligently to observe any maintenance issues, report those to the department management, and take initiative to correct the observed deficiencies.
• Responsible for the completion of scheduled repairs, emergency repairs and preventive of hotel facilities and equipment throughout the hotel as assigned.
• May be asked to provide training to other engineering staff.
• Completes appropriate records associated with work performed.
• Provides emergency/unscheduled repairs of equipment during the course of work shift and performs scheduled maintenance repairs of equipment.
• Makes minor repairs to equipment brought into shop.
• Read and interpret equipment manuals and work orders to perform required maintenance.
• Comply with OSHA Safety and Health rules and MDS requirements.
• Responds to all calls, requests for repairs, and work orders in guest rooms, public and staff areas, as assigned by Chief Engineer/Engineering Administrative Assistant, in an efficient, courteous, and professional manner.
• Uses HotSoS and Daily Log, daily for work assignments throughout each shift.
• Completes projects as assigned by Chief Engineer, Engineering Coordinator or Director of Engineering.
• Communicates status of work in progress to supervisors, and when the work is completed.
• Clean all stations in Engineering and maintain an organized department and hotel.
• Is completely familiar with Hotel Emergency procedures and responds quickly and appropriately to all emergency situations, and provides appropriate notifications to management.

JOB REQUIREMENTS

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Ability to work independently while collaborating effectively with others in a fast-paced, team-oriented environment.
• Strong communication, interpersonal, organizational, and time management skills with a commitment to exceptional guest service.
• Detail-oriented with the ability to prioritize multiple tasks, adapt to changing business needs, and maintain high standards of quality and safety.
• Demonstrate professionalism, integrity, sound judgment, and accountability in all interactions.
• Embrace and model Sanctuary's North Star Vision and Values by creating authentic connections, fostering a culture where everyone feels valued and understood, and delivering intentional experiences for guests and fellow team members.
• Follow all resort policies and procedures, including safety practices, emergency protocols, appearance standards, and attendance requirements.
• Maintain a safe work environment by identifying and reporting hazards, using equipment responsibly, and complying with all applicable safety regulations.
• Participate in required meetings, training programs, and ongoing learning opportunities.
• Ability to read, write, speak, and understand English.
• Must be available to work a flexible schedule, including mornings, evenings, weekends, holidays, and overtime as business levels require.

Physical Requirements

• Frequently stand, walk, bend, stoop, kneel, squat, twist, reach, and perform repetitive motions throughout the workday.
• Frequently lift, carry, push, and pull up to 50 pounds
• Climb stairs and ladders and work at heights of up to approximately 30 feet when required.
• Safely operate tools, equipment, and machinery using appropriate manual dexterity and hand strength.
• Work indoors and outdoors in varying environmental conditions, including heat, cold, humidity, rain, and uneven terrain.
• Visually inspect equipment, materials, and work areas to identify maintenance, operational, and safety concerns.
• Remain mobile throughout the resort property for the duration of the scheduled shift.

QUALIFICATIONS

Education

• High School Diploma/G.E.D. Equivalent.

Related Work Experience

• Minimum of one (1) years related work experience.
• Post high school training in engineering/maintenance/construction etc.
• Strong technical background with minimum 2 years hands on experience in maintenance related activities.
• Experience in a resort is preferred.

Required Knowledge

• Must be able to read blueprints & schematic diagrams.
• Must be able to use trade specific hand and power tools
• Must be able to make accurate measurements
• Must have good technical math skills
• Must have troubleshooting skills