FT Keyholder-Nantucket, MA

Tommy Bahama; Nantucket (MA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Generous vacation policy

Health and wellness coverage

401k with company match

Discounted product purchasing

Education reimbursement

Product discounts

Job summary

Southern Tide is seeking a Keyholder – Crew to support daily store operations in Nantucket. You will assist customers, present merchandise, process transactions, and help safeguard assets while upholding brand standards.

Qualifications include 2+ years retail experience, proficiency with Excel/Word, and the ability to lift up to 50 lbs. You’ll work varied hours, including nights and weekends, contributing to sales goals and exceptional customer service.

Qualifications

• High school diploma or GED required.
• 2+ years of retail experience.
• Advanced computer skills including Excel and Word.

Responsibilities

• Assist with daily store operations, including sales and customer service.
• Understand the brand and merchandise to provide product recommendations.
• Process transactions and manage register operations; assist in inventory tasks.
• Contribute ideas for merchandising and improving sales.
• Build a personal client book to drive repeat business.

Skills

Retail experience

Excel & Word

Customer service

Education

High School diploma or GED

Tools

POS system

Job description

Company Overview

Southern Tide, LLC At Southern Tide, our mission is to share our love for the coastal lifestyle through premium products, experiences, and service. We offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts!

Keyholder – Crew Position

Keyholder Responsibilities

• Assist with daily operations of the Southern Tide retail store, including sales, serving the customer, and safeguarding the assets of the store.
• Understand the overall brand of Southern Tide, including the lifestyle, the customer, and the merchandise.
• Present and sell merchandise consistent with the brand by interacting and providing merchandise suggestions to the customers.
• Provide suggestions to management for merchandising which may improve sales.
• Build a personal client book.
• Learn the point-of-sale software system and be able to troubleshoot in the absence of the Store Manager and Assistant Store Manager.
• Use the system effectively to perform routine register transactions, routine inventory receiving and transfers, and opening and closing of the registers and store.
• Learn, reference, and share current product knowledge with customers; providing prompt recommendations and professional service to enhance their shopping experience (e.g. fit, fashion wardrobing advice and suggesting add-ons).
• Actively participate in all store-related meetings, working towards exceeding sales and service performance goals set by store management.
• Operate the store consistently with the prescribed company policies and procedures for the store.
• Provide ideas to grow and improve the business, including merchandising, staffing, floor displays, store fixturing, advertising, promotion, hours of operation or any other ideas which may improve and grow the business.
• Safeguard the assets of the store.
• Maintain the integrity of the inventory.
• Prevent inventory shrink to the extent reasonable and appropriate.
• Assist in performing cycle counts, and a year-end comprehensive physical inventory.
• Open/close registers and store in the absence of the manager or assistant manager.

What all hands on deck looks like

• Strong attention to detail with proficient communication skills (oral and written).
• Appreciate teamwork and interacting with others.
• Able to multitask and keep everything organized; taking initiative when needed.
• Enjoy working in a fast-paced environment with minimal supervision or direction.
• Comfortable being flexible when needing to problem solve.

Qualifications and Requirements

• High School diploma or GED.
• 2+ years of retail experience.
• Advanced computer skills, including Excel and Word.
• Bending/stooping/kneeling required.
• Able to lift up to 50 lbs.
• Ability to work varied hours and days including nights, weekends and holidays as needed.

Pay and Benefits

Pay ranges: $15 per hour - $18 per hour.

• Generous vacation policy.
• Health and wellness coverage.
• 401k with company match.
• Discounted stock purchasing.
• Options for education reimbursement.
• Amazing product discounts.

Equal Opportunity Employer

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

Background Checks and Licenses

Oxford Industries participates in E-Verify.

Right to Work Statement in English and Spanish.

Details in English and Spanish.

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Founded in 2006, Southern Tide is a Greenville, S.C.-based lifestyle apparel brand that boasts exceptional craftsmanship and classic design. Innovative, yet timeless in its youthful style, Southern Tide offers an array of apparel and accessory products for men, women, and kids that deliver their authentic lifestyle through quality, experience, and service.

Southern Tide is available for purchase in Southern Tide’s company owned stores, Southern Tide Signature Stores and online at www.southerntide.com. Products can also be found in more than 850 specialty retailers, and premium department stores across the United States.

Southern Tide is a wholly-owned subsidiary of Oxford Industries (NYSE: OXM). Oxford Industries (NYSE:OXM) is an international apparel company headquartered in Atlanta featuring a diverse portfolio of owned lifestyle brands, consisting of Tommy Bahama©, Lilly Pulitzer©, Southern Tide©, The Beaufort Bonnet Company©, Duck Head©, Jack Rogers©, and Johnny Was©.