FT GC Retail Sr. Sales Associate Store 858

The Guitar Center Company; Lancaster (Lancaster County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Gig leave

Employee discount program

401K with company match

Medical, Dental, Vision

Tuition reimbursement

Job summary

Guitar Center is seeking a Sr. Sales Associate who thrives in a music-loving environment to engage customers and drive sales. You will help customers select gear, upsell accessories, and share deep product knowledge to enhance their sound.

You’ll lead by example, mentor teammates, and contribute to store operations, including opening and closing as needed, while maintaining the vibrant, music-forward store vibe.

Qualifications

• Passionate about music and instruments with a genuine customer focus.
• Proven sales track record and ability to exceed targets.
• Strong communication skills and leadership potential.

Responsibilities

• Create a welcoming environment where customers explore their musical interests and find gear.
• Achieve and exceed sales targets through upselling and cross-selling.
• Maintain expert knowledge of gear across guitars, recording equipment, and accessories.
• Build customer relationships and help foster a community presence in the local music scene.
• Keep displays organized, restocked, and the store vibe aligned with the music theme.
• Lead and mentor team members during store operations and opening/closing duties.

Skills

Friendly Vibes

Music Junkie

Player’s Spirit

Problem Solver

Team Player

Leadership Spirit

Job description

Join the Band: Retail Sr. Sales Rockstar Wanted!

Are you a passionate musician with a talent for sales and leadership? We’re on the lookout for a new member to join our team of dynamic Sr. Sales Associates!

Who We Are:

At Guitar Center, we’re not just selling instruments; we’re creating experiences. We believe in the power of friendly faces, awesome tunes, and a store that’s as vibrant as the music we all love. If you’re passionate about music and love helping people.

What We Need:

• Friendly Vibes: Your smile is your signature, and you make every customer feel like they’ve just joined the coolest band in town.
• Music Junkie: You live, breathe and dream music. Whether you’re jamming on your guitar or singing in the shower your passion is contagious.
• Player’s Spirit: You’ve got a competitive edge, a goal-driven mindset, and you’re ready to hit the sales targets like a Rockstar and help your team do the same.
• Problem Solver: When there’s a musical mystery, you’re the detective! Your ability to solve problems leaves customers and your team singing your praises.
• Team Player: You know the best performance happens when the whole band is in sync, and you know how to drive that synergy! Collaboration is your middle name.
• Leadership Spirit: You set the tempo and ensure that every member of the crew is in tune with the collective vision.

Your Jam as a Sr. Sales Associate:

• Customer Engagement: Create a welcoming environment where customers feel inspired to explore their musical passions. Help customers find the perfect gear to bring their sound to life.
• Sales and Revenue Generation: Achieve and exceed sales targets with flair! Upsell and cross-sell like a pro by connecting customers with the perfect instruments and accessories to complete their musical setup.
• Product Knowledge: Maintain expert-level knowledge of our gear, from the latest guitars to cutting-edge recording equipment, and help enhance the knowledge of others.
• Customer Relationship Building: Grow your fanbase! Maintain strong relationships and help fellow Associates foster them. Help your team be the go-to in the local music community.
• Merchandising and Store Maintenance: Keep the store looking as cool as your favorite album cover. Organize displays, restock shelves, and maintain that music store vibe.
• Store Support and Operations: Practice your leadership abilities by guiding and mentoring your fellow team members, supporting them through customer interactions and operational tasks. As a keyholding member of the store, you will be looked on for opening and closing the store as needed.

What You Bring:

• Passion for Music: You're not just an employee; you’re a music enthusiast with a solid understanding of various instruments and products.
• Sales Success: You’ve got a proven track record in sales, and exceeding targets is second nature to you.
• Communication skills: Your communication style is as smooth as a guitar solo. Excellent verbal and written skills are your secret weapons.
• Retail Resilience: Fast-paced and dynamic? No problem! You thrive in a retail environment and your organizational skills are top-notch.
• Ability to Influence: You inspire others to achieve their best sound. When the goal is achieved together, it’s like the triumphant resolution of a complex cord!
• Flexibility: You are open to working additional hours if needed and can hang out with the band on nights and weekends as needed!

Why Guitar Center?

At Guitar Center, we're all about making music happen. We offer a creative, vibrant environment where you can grow your career, share your passion, and help others discover their love for music. Plus, you'll be surrounded by the latest gear, cutting-edge products, and a team that feels like a band.

For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‑818-735-8800 ext. 2862 or by sending an email to [e-mail].