FT GC Retail Sr. Sales Associate Store 366

The Guitar Center Company; Fairview Heights (IL); On-site; USD 23,000 - 30,000; Full time

Job summary

Guitar Center in Fairview Heights, IL is seeking a Sr. Sales Associate who blends musical passion with leadership and sales excellence. You’ll engage customers, guide gear selections, and drive revenue while mentoring teammates.

This role rewards a strong work ethic, hands-on store leadership, and the ability to hit targets in a fast-paced retail environment. If you live music and thrive in a team that feels like a band, this is your stage.

Qualifications

• Passion for music and customer service.
• Proven sales success with targets.
• Excellent communication skills, both verbal and written.
• Retail resilience in a fast-paced environment.
• Ability to influence and motivate others.
• Flexibility to work additional hours, including nights and weekends.

Responsibilities

• Engage customers and help them find gear to bring their music to life.
• Achieve and exceed sales targets; upsell and cross-sell as appropriate.
• Maintain expert knowledge of guitars and recording gear; share knowledge with teammates.
• Build and nurture relationships with customers and the local music community.
• Merchandise displays, restock shelves, and maintain store appearance.
• Lead and mentor team members; assist with opening/closing duties as needed.

Skills

Customer engagement

Sales ability

Product knowledge

Customer relationships

Team leadership

Store operations

Job description

Join the Band: Retail Sr. Sales Rockstar Wanted!

Are you a passionate musician with a talent for sales and leadership? We're on the lookout for a new member to join our team of dynamic Sr. Sales Associates!

Who We Are:

At Guitar Center, we're not just selling instruments; we're creating experiences. We believe in the power of friendly faces, awesome tunes, and a store that’s as vibrant as the music we all love. If you're passionate about music and love helping people.

Pay Rate:

$17.54/hr - $21.92/hr plus commission depending on background and experience.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.

What We Need:

• Friendly Vibes: Your smile is your signature, and you make every customer feel like they've just joined the coolest band in town.
• Music Junkie: You live, breathe and dream music. Whether you're jamming on your guitar or singing in the shower your passion is contagious.
• Player's Spirit: You've got a competitive edge, a goal-driven mindset, and you're ready to hit the sales targets like a Rockstar and help your team do the same.
• Problem Solver: When there's a musical mystery, you're the detective! Your ability to solve problems leaves customers and your team singing your praises.
• Team Player: You know the best performance happens when the whole band is in sync, and you know how to drive that synergy! Collaboration is your middle name.
• Leadership Spirit: You set the tempo and ensure that every member of the crew is in tune with the collective vision.

Your Jam as a Sr. Sales Associate:

• Customer Engagement: Create a welcoming environment where customers feel inspired to explore their musical passions. Help customers find the perfect gear to bring their sound to life.
• Sales and Revenue Generation: Achieve and exceed sales targets with flair! Upsell and cross-sell like a pro by connecting customers with the perfect instruments and accessories to complete their musical setup.
• Product Knowledge: Maintain expert-level knowledge of our gear, from the latest guitars to cutting-edge recording equipment, and help enhance the knowledge of others.
• Customer Relationship Building: Grow your fanbase! Maintain strong relationships and help fellow Associates foster them. Help your team be the go-to in the local music community.
• Merchandising and Store Maintenance: Keep the store looking as cool as your favorite album cover. Organize displays, restock shelves, and maintain that music store vibe.
• Store Support and Operations: Practice your leadership abilities by guiding and mentoring your fellow team members, supporting them through customer interactions and operational tasks. As a keyholding member of the store, you will be looked on for opening and closing the store as needed.

What You Bring:

• Passion for Music: You're not just an employee; you're a music enthusiast with a solid understanding of various instruments and products.
• Sales Success: You've got a proven track record in sales, and exceeding targets is second nature to you.
• Communication skills: Your communication style is as smooth as a guitar solo. Excellent verbal and written skills are your secret weapons.
• Retail Resilience: Fast-paced and dynamic? No problem! You thrive in a retail environment and your organizational skills are top-notch.
• Ability to Influence: You inspire others to achieve their best sound. When the goal is achieved together, it’s like the triumphant resolution of a complex cord!
• Flexibility: You are open to working additional hours if needed and can hang out with the band on nights and weekends as needed!

Why Guitar Center?

At Guitar Center, we're all about making music happen. We offer a creative, vibrant environment where you can grow your career, share your passion, and help others discover their love for music. Plus, you'll be surrounded by the latest gear, cutting-edge products, and a team that feels like a band.

For our employees who are musicians we offer the unique opportunity of gig leave - take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to [e-mail].