FT Evening Supervisor

Hannaford; Portland (ME); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

Hannaford in Portland, ME is seeking an experienced evening operations supervisor to influence store associates, merchandise quality and customer service. You will role-model our culture, ensure security, safety, and food safety standards are upheld at the highest levels.

Lead with fairness, manage schedules, train staff, and maintain confidentiality while safeguarding store funds and assets. This role supports the grocery department and store leadership in a fast-paced environment.

Qualifications

• Strong understanding of store operations and Store Merchandising Techniques preferred.
• Effective interpersonal, customer service, communications, and organisational skills.
• Desire and ability to lead and support a team.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Ability and availability to work evening shifts.
• Must meet minimum age requirements (minimum of 21 years old).
• A high school graduate or equivalent preferred.

Responsibilities

• Treat all associates with fairness, dignity, and respect.
• Understand the use of company tools such as; MPP, financial reports, scheduling and business information systems.
• Maintain effective work schedules to meet production and customer service standards as well as associates' needs.
• Understand potential causes and means for resolving inventory shrink issues in the store.
• Train and develop grocery associates to meet the department needs.
• Ensure all company policies and procedures are followed as outlined.
• Treat all store information as strictly confidential.
• Ensure proper control of all store funds and company assets.
• Perform all other duties as assigned.

Skills

Store operations

Leadership

Interpersonal skills

Multi-tasking

Problem solving

Evening shifts

Age 21+

Education

High school diploma

Tools

MPP

Scheduling systems

Business info systems

Job description

Category/Area of Expertise: Retail Operations

Job Requisition: 545778

Address: USA-ME-Portland-295 Forest Ave

Store Code: Store 08351 Management (5151508)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

PRIMARY PURPOSE

Responsible for retail store operations during the evening hours making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Role model our cultural behaviours and ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels.

DUTIES AND RESPONSIBILITIES

• Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counselling when necessary.
• Understand the use of company tools such as; MPP, financial reports, scheduling, ordering and business information systems.
• Maintain effective work schedules to meet production and customer service standards as well as associates' needs.
• Understand the potential causes and means for resolving and limiting inventory shrink issues in the store.
• Train and develop grocery associates to meet the department needs.
• Ensure all company policies and procedures are followed as outlined.
• Treat all store information as strictly confidential.
• Ensure that proper control of all store funds and company assets are maintained.
• Perform all other duties as assigned.

QUALIFICATIONS

• Strong understanding of store operations and Store Merchandising Techniques preferred.
• Effective interpersonal, customer service, communications, and organisational skills.
• Desire and ability to lead and support a team.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Ability and availability to work evening shifts.
• Must meet minimum age requirements (minimum of 21 years old).
• A high school graduate or equivalent preferred.

Physical Requirements

• Ability to use computers and other communication systems required to perform job functions.
• Lift up to 20 lbs. regularly, including overhead lifting, and up to 60 lb. occasionally. Push/pull up to 40 lb. regularly.
• Meet established volume and fixed activity standards.
• Stand or walk 100% of the time.
• Frequent reaching, grasping and lifting individual stock items below waist level or above shoulder level.
• Frequent bending.
• Ability to handle a variety of substances associated with cleaning materials, packing materials and food products.

PREFERRED REQUIREMENTS

• Foster a positive and inclusive environment to retain associates and customers.
• Role model outstanding friendly customer service.
• Responsible for Grocery Department when either the Assistant Store Manager or Grocery Manager is absent.
• Responsible for the overall operation of the entire store in the absence of the Store Manager.
• Ensure the maintenance of the store's appearance and presentation.
• Supervise performance of all duties and responsibilities of all evening associates.
• Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the store.
• Ensure quality conditions of all products.
• Assist in attaining financial objectives.
• Maintain solid communications with the management team, all associates in the store and throughout the organisation.
• Observe and ensure compliance with company security, safety, and food safety standards.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Salary range is between $ 18.95 - $27.25 Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, colour, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.