FT Evening Manager

Food Lion; Ladson (SC); Sur place; USD 42 000 - 63 000; Plein temps

Résumé du poste

Food Lion is seeking an experienced Department Manager to oversee store operations during evening hours, ensuring top-notch customer service, product quality, and accurate merchandising.

You will lead store teams, hire and train associates, enforce safety and food safety standards, and collaborate with store leadership to meet budgeted results while maintaining a positive shopping environment.

Qualifications

• High school diploma or equivalent.
• Department Manager or equivalent experience required.
• Strong understanding of store operations and merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Ability to lead and manage associates across multiple departments.
• Must meet minimum age requirements to perform specific job functions.
• National Registry of Food Safety Professionals accreditation or willingness to attain within 90 days.

Responsabilités

• Assist the Store Manager and Assistant Store Manager with day-to-day store operations.
• Hire, train and develop associates.
• Manage performance through coaching, appraisal and disciplinary efforts.
• Maintain an atmosphere of enthusiastic customer awareness with focus on fast and easy service.
• Provide leadership to promote Food Lion's Guiding Principles and values.
• Ensure proper control of store funds and assets.
• Observe and correct unsafe conditions and ensure safety standards.
• Ensure compliance with company policies and standards.
• Utilize financial reports, ACIS, scheduling, and CAO tools.
• Support achievement of store budgeted results.
• Maximize sales through customer service and minimize shrink.
• Ensure staffing aligns with business needs across departments.
• Meet federal, state, and local regulations.

Connaissances

People management

Customer service

Communication skills

Leadership

Problem solving

Formation

High school diploma or equivalent

Department Manager or equivalent experience

Outils

ACIS

Scheduling software

CAO / computer-assisted ordering

Description du poste

Category/Area of Expertise: Retail Operations

Job Requisition: 552886

Address: USA-SC-Ladson-3786 Ladson Rd

Store Code: Store 02124 Grocery (7229771)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 southeastern and mid-atlantic states.

PRIMARY PURPOSE

Responsible for retail store operations during the evening hours making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels.

DUTIES AND RESPONSIBILITIES

• Assist the Store Manager and Assistant Store Manager with the day-to-day operations of the entire store
• Responsible for hiring, training, and developing associates
• Manage performance through performance management, coaching, appraisal and disciplinary efforts
• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service
• Provide leadership and motivation within the store to promote a culture reflective of Food Lion's Guiding Principles, Core Values, Vision and Strategy
• Ensure proper control of all store funds and company assets
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Observe and ensure compliance with company guidelines, policies, standard practices, security, safety, and food safety standards
• Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems
• Support the achievement of store budgeted financial and operating results
• Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practices to ensure that inventory and moneys are accounted for; provides coaching for associates to recognize and prevent losses
• Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures
• Ensure compliance with local, state and federal regulations
• Ensure that staffing schedules across departments meet the business needs
• Constant interaction with associates; ensure associates understand Food Lion's expectations and have the tools and training to be successful
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties and projects as assigned

QUALIFICATIONS

• High school graduate or equivalent
• Department Manager or equivalent experience required
• Strong understanding of store operations and total store merchandising techniques
• Excellent interpersonal, customer service and communication skills
• Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
• Good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances"
• Desire and ability to lead and manage associates throughout multiple departments
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a \"Certified Food Safety Manager\" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation\"

PHYSICAL REQUIREMENTS

• Ability to use computers and other communication systems required to perform job functions
• Ability to use hand held computers for orders, mark downs, scan outs, and inventory
• Stand 100% of the time, frequently walking short distances
• Ability to push or pull up to 2000 pounds using a pallet jack or float
• Perform repetitive hand and arm motions
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion
• Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners
• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
• Meet established volume activity standards for the position
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
• Have sufficient visual ability to check invoices, dates, and other written documents

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.