FT Deli Service Leader

Hannaford Supermarkets; Conway (NH); On-site; USD 26,000 - 38,000; Full time

Job summary

Hannaford Supermarkets in North Conway, NH is seeking a Deli department team member to maintain appearance, quality and safety standards. You will engage customers, learn deli products, and support department operations in a fast-paced retail environment.

The role requires strong teamwork, good communication, the ability to follow policies, and physical stamina for lifting up to 40 lbs. Salary ranges from $18.95 to $27.25 per hour, with equal opportunity employment.

Qualifications

• Ability to lead and direct others.
• Effective communication and customer service skills.
• Desire to work in a team environment.
• Must meet minimum age requirements.
• Willingness to learn multiple tasks and technical requirements.
• Physical ability to perform duties including lifting up to 40 lbs.

Responsibilities

• Observe and follow all company policies and standard practices.
• Maintain neat, well-groomed appearance and comply with dress policy.
• Assist in special projects and other functions as assigned.
• Assist in training other associates when assigned.
• Maintain solid communication within department and organization.
• Follow management planning guidelines to maintain productivity.
• Support safety standards and report needed repairs or maintenance.
• Treat co-workers with fairness, dignity, and respect.
• Develop product knowledge in deli department.
• Understand department's standard practice manual and its intent.
• Observe sanitation and food safety standards.
• Maintain department appearance and presentation.
• Perform all other duties as assigned.

Skills

Leadership in deli

Communication

Customer service

Selling skills

Interpersonal skills

Teamwork

Willingness to learn

Multitasking

Job description

Category/Area of Expertise: Retail Operations

Job Requisition: 549622

Address: USA-NH-North Conway-Mountain Valley Mall

Store Code: Store 08352 Deli (5151100)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

Primary Purpose

Perform duties that ensure department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level. Demonstrate a strong culture in support of Hannaford Strategy. Build customer relations and provide enthusiastic customer awareness.

Duties And Responsibilities

• Observe and follow all company policies and established standard practices.


• Maintain a neat, well-groomed personal appearance at all times and comply with company personal appearance policy.


• Assist in special projects and perform other functions as assigned by supervision.


• Assist in training other associates when assigned.


• Maintain solid communication in the department and throughout the organization.


• Work within our company's management planning (MPP) guidelines to maintain productivity.


• Support company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.


• Treat all co-workers with fairness, dignity, and respect.


• Develop product knowledge in all areas of deli department (deli meats, cheese, salads, sandwiches, etc.).


• Have total understanding of department's standard practice manual and its intent.


• Observe and maintain company sanitation and food safety standards.


• Maintain the quality of department's appearance and presentation.


• Perform all other duties as assigned.

Qualifications

• Ability to lead and direct others.


• Effective communication, customer service, and selling skills.


• Effective interpersonal skills and desire to work in a team environment.


• Must meet minimum age requirements to comply with company policy.


• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.

Physical Requirements

• Perform repetitive grasping, hand and arm motions while standing/walking the majority of the shift.


• Lift up to 15 lbs. frequently and up to 40 lbs. occasionally.


• Push/pull 3-15 lbs. frequently.

Reach to shoulder level frequently while lifting up to 15 lbs. and overhead on occasion.

Preferred Requirements

• Supervise performance of all duties and responsibilities of all deli associates as assigned by the deli department manager.


• Use good judgment in the delegation, assignment, and follow-up required for the efficient performance of the department.


• Slice, cut, weigh, and package products according to customers' demands.


• Perform assigned tasks such as replenishing merchandise, preparation of food products, and setting up displays.


• Process merchandise properly, paying special attention to rotation of products according to prescribed standards.


• Provide outstanding friendly customer service. Communicate and assist customers on selection of product.


• Maintain accurate, neat records of production, shrink, sales and inventory.


• Wash, rinse, and sanitize equipment as outlined by company policies.


• Must be able to meet the physical requirements of the position, with or without accommodations.

Salary range is between $ 18.95 - $27.25 Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.