FT Customer Service Representative

National Fitness Partners; Shelby (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals for the FT Customer Service Representative role. This position offers both full-time and part-time opportunities in a vibrant environment where over 90% of management began as entry-level team members. With competitive pay starting at $12/hour and numerous benefits, including PTO and 401K with employer match, this role is perfect for those passionate about fitness and customer service. Join a culture that emphasizes servant leadership and personal growth through training in leadership and business operations.

Benefits

PTO

401K with employer match

Health options

Life insurance

Employee assistance

Free Black Card memberships

Qualifications

• Exceptional customer service skills are essential for this role.
• Strong communication skills to interact with members and guests.

Responsibilities

• Provide exceptional customer service to members and guests.
• Process purchases and promote fitness classes effectively.
• Maintain a clean and safe environment for all.

Skills

Customer Service

Communication Skills

Education

High School Diploma

Job description

Join to apply for the FT Customer Service Representative role at National Fitness Partners.

We have both full-time and part-time positions available with competitive pay and benefits:

• Full-Time: Starting at $12/hour, schedules include Mon-Fri 1PM-9PM, Sat-Sun 11AM-7PM; or Mon-Fri 3PM-11PM, Sat-Sun 11AM-7PM.
• Part-Time: Starting at $11/hour, available Fri 3PM-11PM, Sat-Sun 11AM-7PM.

Hourly increases occur at 180 days, 1 year, and every 6 months after the first year, based on anniversary date.

Join a fun and rewarding environment where over 90% of management started as entry-level team members. Benefits include PTO, 401K with employer match, health options, life insurance, employee assistance, and free Black Card memberships.

Responsibilities include:

• Providing exceptional customer service to members and guests
• Greeting members, signing up new members, and logging amenities
• Responding to questions and concerns professionally
• Processing purchases and promoting fitness classes
• Maintaining a clean and safe environment

Our culture emphasizes servant leadership and transforming lives through affordable fitness. We offer training in leadership, customer service, and business operations to support your growth within the industry.