FT Computer Assisted Ordering

Hannaford Supermarkets; Rochester (NH); On-site; USD 24,000 - 34,000; Full time

Job summary

Hannaford Supermarkets in Rochester, NH is seeking a Store Associate to support Center Store operations and CAO duties. You will help ensure on-shelf availability, maintain product appearance, and provide enthusiastic customer service.

Responsibilities include CAO walks, item management, training support, and communicating inventory challenges to management. The role emphasizes strong teamwork and adherence to department standards.

Qualifications

• Understanding of store operations and merchandising techniques required.
• Effective interpersonal and organizational skills.
• Ability to lead and direct others.
• Effective communication, customer service and selling skills.
• Must meet minimum age requirements.

Responsibilities

• Provide outstanding customer service and solutions.
• Conduct CAO maintenance walks for Center Store areas.
• Support new and discontinued item processes.
• Address back stock issues and improve on-shelf availability.
• Train associates and support special projects.
• Communicate inventory challenges to Center Store Manager.
• Maintain department appearance and product rotation.

Skills

Store operations knowledge

Interpersonal skills

Leadership ability

Communication skills

Age requirement

Job description

Category/Area of Expertise: Retail Operations

Job Requisition: 562684

Address: USA-NH-Rochester-290 North Main Street

Store Code: Store 08315 Grocery (5150502)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

PRIMARY PURPOSE

Perform computer assisted ordering functions and other duties that ensure department appearance, quality, variety, safety, on shelf availability and food safety are consistently maintained at the highest level. Demonstrate a strong culture in support of Hannaford Strategy. Maintain solid communication with center store manager. Build customer relations and provide enthusiastic customer awareness.

DUTIES AND RESPONSIBILITIES

• Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customer's expectations.
• Perform and support all CAO (Computer Assisted Ordering) maintenance walks for all areas of Center Store including DSD.
• Perform and support all CAO exception walks for all areas of the center store including DSD.* Perform and support the new and discontinued item process.
• Research and take corrective action on items with excessive back stock.
• Aid in growing sales through effective on shelf availability.
• Assist in training and other special projects as assigned by management.
• Effectively communicate inventory level challenges to Center Store Manager.
• Maintain the quality of department's appearance and presentation.
• Process merchandise properly, paying special attention to code dates and rotation of products according to prescribed standards.
• Cut, mark and stock product, as required.
• Assist in communicating department and company policies to associates.
• Adhere to all standard practices as outlined in the Center Store Standard Practices Manual.
• Perform various department functions as needed to meet production and customer service guidelines.
• Perform all other duties and responsibilities as assigned.

QUALIFICATIONS

• Understanding of store operations and merchandising techniques required.
• Effective interpersonal and organizational skills.
• Ability to lead and direct others.
• Effective communication, customer service and selling skills.
• Must meet minimum age requirements.

Physical Requirements

• Lift up to 20 lbs. regularly, including overhead lifting, and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.
• Meet established volume/activity standards.
• Stand or walk 100% of the time.
• Frequent reaching, grasping and lifting individual stock items below waist level or above shoulder level.
• Frequent bending, kneeling and squatting.
• Able to handle a variety of substances associated with cleaning materials, packaging materials and food products.
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
• Ability to use computers, calculators and communication systems required to perform the job functions.

Salary range is between $ 17.35 - $24.75 Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.