FT Cake Decorator

Food Lion; Hilton Head Island (SC); On-site; USD 15,000 - 21,000; Full time

Job summary

Food Lion is seeking a Deli Bakery Associate in Hilton Head Island, SC. Provide quality customer service, maintain sanitation, and follow standard practices to maximize sales and minimize shrink.

You will handle product preparation, understand labeling, and comply with safety guidelines while wearing the Food Lion uniform and name badge. The role supports a fast-paced, customer-focused environment.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide quality customer service within the Deli Bakery Department.
• Maintain enthusiastic customer awareness with fast, friendly service.
• Understand production standards for processing of all product.
• Follow all technical manuals for processing of product, label placement, etc.
• Ensure proper sanitation of department, equipment and proper food handling/preparation.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Adhere to company guidelines and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Wear the Food Lion uniform with apron, name badge, when on duty.
• Understand and use company tools such as ACIS and CAO.
• Complete CBT, Training Packet and Training Aid courses.
• Perform all other duties as assigned

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Teamwork

Multitasking

Education

High school diploma or equivalent

Job description

Category/Area of Expertise: Retail Operations

Job Requisition: 548263

Address: USA-SC-Hilton Head Island-93 Mathews Drive, Unit 100

Store Code: Store 02269 Deli (5171594)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

Provide quality customer service within the Deli Bakery Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.

DUTIES AND RESPONSIBILITIES

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Understand the use of ingredients, mixes, and icings and coordinates colors
• Understand production standards for processing of all product
• Follow all technical manuals for processing of product, label placement, etc.
• Ensure proper sanitation of department, equipment and proper food handling/preparation
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

QUALIFICATIONS

• High school graduate or equivalent preferred
• Excellent interpersonal, organizational, communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to use technical information to solve problems
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations"