FT Cake Decorator

Food Lion; Cleveland (TN); On-site; USD 26,000 - 38,000; Full time

Job summary

Food Lion in Cleveland, TN seeks a friendly Deli/Bakery Associate to provide quality customer service and maintain department standards. You will assist customers, handle food prep, and follow safety and sanitation guidelines to ensure a positive shopping experience.

Responsibilities include understanding product preparation, labeling, stocking, and collaborating with teammates while upholding company policies and procedures.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates
• Understand the use of ingredients, mixes, and icings and coordinates colors
• Understand production standards for processing of all product
• Follow all technical manuals for processing of product, label placement, etc.
• Ensure proper sanitation of department, equipment and proper food handling/preparation
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Problem solving

Willingness to learn

Age compliance

Physical stamina

Education

High school diploma or equivalent

Tools

ACIS inventory system

CAO ordering system

CBT training

Job description

Category/Area of Expertise: Retail Operations

Job Requisition: 458085

Address: USA-TN-Cleveland-125 Stuart Road

Store Code: Store 00941 Deli (7217106)

Primary Purpose

Provide quality customer service within the Deli Bakery Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.

Duties And Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Understand the use of ingredients, mixes, and icings and coordinates colors
• Understand production standards for processing of all product
• Follow all technical manuals for processing of product, label placement, etc.
• Ensure proper sanitation of department, equipment and proper food handling/preparation
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Qualifications

• High school graduate or equivalent preferred
• Excellent interpersonal, organizational, communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to use technical information to solve problems
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements

• Ability to use computers and other communication systems required to perform job functions
• Perform repetitive hand and arm motions
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
• Pull or push up to 75 lbs. on occasion
• Stand 100% of the time, frequently walking short distances
• Be able to handle a variety of substances associated with cleaning and packaging materials
• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
• Meet established volume activity standards for the position
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.