FSQA Technician I: Real-Time Quality & Lab Sanitation

Westrock Coffee Company; Conway, Northern (AR, KY); Hybrid; USD 40,000 - 54,000; Full time

Job summary

Westrock Coffee Company seeks an FSQA Technician I to perform real-time quality checks on raw materials, in-process items, and finished products in Conway, AR. You will operate, calibrate, and maintain lab instruments, document results, and ensure compliance with FSMA, GMP, and internal standards.

The role reports to the FSQA Supervisor and requires 1–2 years of QA experience, strong attention to detail, good math skills, and the ability to read technical documents and SOPs.

Qualifications

• High school diploma or GED required.
• 1–2 years of experience in quality inspection, auditing, data collection, or testing.
• Minimum 6 months of experience in a laboratory setting.
• Proficiency in Microsoft Office and database systems.
• Ability to read and interpret technical documents and specifications.
• Strong attention to detail and logical reasoning skills.
• Effective communication and teamwork abilities.
• Ability to follow schedules, SOPs, and both verbal and written instructions.
• English proficiency in reading and speaking.
• Prior experience in food manufacturing preferred.
• Strong math skills, including percentages, averages, and standard deviation.
• Ability to respond promptly to internal and external information requests.

Responsibilities

• Conduct inspections on all types of packaging and products to ensure compliance with defined specifications.
• Perform in-process quality checks and evaluate the accuracy of work performed by production and QA personnel.
• Ensure all products meet specification requirements and comply with FSMA and Global Food Safety standards.
• Execute quality checks including pressure, sensory evaluation, product specific measurements/evaluations, lab quality checks and analysis, weights, date codes, and packaging integrity.
• Perform lab analysis of products.
• Enter test results into the quality database and complete required documentation for lab samples.
• Identify and segregate nonconformances and notify FSQA leadership for appropriate disposition.
• Visually inspect finished product containers/cases for defects or inconsistencies.
• Conduct testing on held or reworked products as assigned.
• Maintain cleanliness and organization of the lab to ensure a safe and compliant environment.
• Calibrate and maintain laboratory equipment according to established procedures.
• Adhere to all company policies, procedures, safety standards, and GMP requirements.
• Collaborate with team members and contribute to FSQA goals by performing additional duties as assigned.

Skills

Attention to detail

Teamwork

Effective communication

Technical reading

Education

High school diploma or GED

Tools

Microsoft Office

Database systems

Laboratory instruments

Job description

Westrock Coffee Company seeks an FSQA Technician I to perform real-time quality checks on raw materials, in-process items, and finished products in Conway, AR. You will operate, calibrate, and maintain lab instruments, document results, and ensure compliance with FSMA, GMP, and internal standards.

The role reports to the FSQA Supervisor and requires 1–2 years of QA experience, strong attention to detail, good math skills, and the ability to read technical documents and SOPs.