FSQA MANAGER SAND POINT SHOREPLANT

Trident Seafoods; Sand Point (AK); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Benefits package

Job summary

Trident Seafoods, North America’s largest vertically integrated seafood harvesting and processing company, seeks a Food Safety and Quality Assurance (FSQA) Manager to oversee site food safety, quality, and GFSI programs across Alaska plants.

The role ensures compliance with state and federal regulations, leads HACCP and sanitation initiatives, and partners with cross-functional teams to meet customer specifications. Significant travel within Alaska is required.

Qualifications

• Minimum 5 years’ experience in Quality Assurance, preferably in food production or seafood industry.
• Minimum 2 years’ supervisory experience in Quality Assurance or seafood industry.
• HS Diploma or equivalent.

Responsibilities

• Leads HACCP and Sanitation Programs, including training and competency of FSQA staff.
• Oversees product monitoring, inspection, and evaluation for wholesomeness and conformance to specifications.
• Directs and develops FSQA supervisors and technicians; ensures training and execution of processes affecting food safety, quality, sanitation.
• Represents site QA during audits (regulatory, 2nd party, and third-party).
• Maintains training programs communicating sanitation and hygiene standards across production personnel.
• Escalates issues impacting product safety, legality, or quality to Plant Management and Corporate FSQA leadership.
• Oversees regulatory compliance programs and readiness; leads special technical and production-related projects as needed.
• Manages customer compliance activities, including documentation and COAs/COCs; ensures timely submission of technical information.
• Partners with Sales, Marketing, and Customer Service to address customer inquiries and requirements.
• Ensures timely dissemination of food safety and quality information for customer needs.
• Maintains electronic information exchange systems as applicable.
• Responds to customer complaints with investigation, root-cause analysis, and corrective actions.
• Fosters professionalism and respect in interactions with employees and partners.

Skills

Leadership

Regulatory knowledge

Analytical thinking

Communication

Education

HS Diploma or equivalent

Bachelor’s degree in Food/Biological Sciences

HACCP certification

Tools

MS Excel

MS Office

Job description

Trident Seafoods is North America's largest vertically integrated seafood harvesting and processing company. Trident is a privately held, 100 percent USA-owned company with global operations in 6 countries and serves customers in almost 60 countries. Headquartered in Seattle, Washington (USA), Trident employs approximately 7,700 people worldwide each year and partners with over 2,700 independent fishermen and crewmembers in Alaska. Trident catches and processes virtually every commercial species of salmon, whitefish, and crab harvested in the North Pacific and Alaska. The global supply chain also encompasses cultured and wild species sourced from an international network of trusted suppliers.

Trident Seafoods is North America's largest vertically integrated seafood harvesting and processing company. Trident is a privately held, 100 percent USA-owned company with global operations in 6 countries and serves customers in almost 60 countries. Headquartered in Seattle, Washington (USA), Trident employs approximately 7,700 people worldwide each year and partners with over 2,700 independent fishermen and crewmembers in Alaska. Trident catches and processes virtually every commercial species of salmon, whitefish, and crab harvested in the North Pacific and Alaska. The global supply chain also encompasses cultured and wild species sourced from an international network of trusted suppliers.

Summary

The Food Safety and Quality Assurance (FSQA) Manager is responsible for oversight of site food safety, quality, and GFSI (BRC) programs for assigned locations. Key duties include ensuring adherence to product specifications and compliance with state and federal regulations governing seafood processing, food manufacturing, and thermal processing operations.

The position ensures that assigned sites meet all applicable state and federal regulatory requirements, including NOAA Seafood Inspection Program standards, while also providing subject matter expertise (SME) to support customer requirements, including information submissions and specification conformance.

This position requires significant travel and operational support aligned with seasonal production demands. The role follows a rotational schedule of approximately 3.5–4 months on-site in Alaska followed by a one-month break, supporting two primary production seasons (A and B) within a plant that operates approximately 10 months per year. During active production periods, the FSQA Manager is expected to provide onsite leadership to support peak operations and may also be required to assist other company facilities based on business needs, as directed by Plant Management and Corporate FSQA leadership.

Essential Functions

• Leads the implementation, verification, and continuous improvement of HACCP and Sanitation Programs, including ensuring effective training and competency of FSQA staff in CCP monitoring and GMP compliance
• Oversees product monitoring, inspection, and evaluation programs to ensure product wholesomeness, integrity, and conformance to established specifications
• Directs and develops FSQA supervisors, technicians, and key personnel, ensuring appropriate training and execution of processes impacting food safety, quality, and sanitation
• Serves as the primary representative for all aspects of the site Quality Assurance Program during regulatory, customer (2nd party), and third-party (BRC/GFSI) audits
• Ensures plant-wide training programs effectively communicate and reinforce sanitation and employee hygiene standards across all production personnel
• Communicates and escalates any conditions that may adversely impact product safety, legality, or quality to Plant Management and Corporate FSQA leadership
• Maintains oversight of applicable regulatory and certification programs, ensuring sustained compliance and readiness
• Leads and/or oversees special technical and production-related projects across facilities as required by business needs
• Oversees customer compliance activities, including management of customer-required documentation and web-based platforms (e.g., COAs, COCs), and ensures accurate, timely submission of technical information
• Partners with cross-functional teams (Sales, Marketing, Customer Service) to address customer inquiries, concerns, and technical requirements
• Ensures coordination, collection, and dissemination of food safety and quality information in support of customer needs
• Maintains site-level responsibility for electronic information exchange systems where applicable
• Oversees and ensures timely response to customer complaints in accordance with company procedures, including investigation, root cause determination, and corrective action implementation
• Fosters a culture of professionalism and respect in all interactions with employees, customers, and external partners

The essential functions listed above are not exhaustive. The organization may assign other duties as needed to meet business requirements. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Travel/On-Call Requirements

This position is based in Sand Point, Alaska and may be required to travel to other Alaska plants, up to 10%.

Employees working in Alaska are advised to have medical insurance coverage which is valid in the State of Alaska. Trident Seafoods offers a comprehensive and quality benefits package. More information can be found at https://www.tridentseafoods.com/benefits.

Minimum Requirements

Required Qualifications

• A minimum of 5 years’ experience in Quality Assurance, preferably in food production or seafood industry
• A minimum of 2 years’ supervisory experience in the Quality Assurance field, preferably in food production or seafood industry
• HS Diploma or equivalent

Preferred Education & Experiences

• Bachelor’s degree in Food or Biological Sciences
• HACCP certification
• Working knowledge of Global Food Safety Initiative (GFSI) schemes including BRCGS, SQF, etc.

Knowledge, Skills, and Abilities (KSAs)

• Intermediate proficiency with MS office applications, specifically, Excel
• Knowledge of HACCP regulations, Food Safety, and Audit procedures
• Proven track leadership of strong leadership and influencing key business stakeholders

Work environment

While performing the duties of this job, the employee may be exposed to wet and/or humid conditions and moving mechanical parts. The employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; risk of electrical shock and vibration. The noise level in the work environment is usually loud. This position may be expected to work outside of normal business hours.

Work Ability Requirements

• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.
• The employee is frequently required to climb or balance.
• The employee is regularly required to sit; stoop, kneel, crouch, and talk or hear.
• The employee moves objects regularly up to 10 pounds and frequently up to 25 pounds.
• Specific vision abilities required by this job include distance vision, peripheral vision, depth perception and the ability to distinguish shades of color to identify abnormalities and/or defects in food products.

Work authorizations

• This position is not eligible for immigration sponsorship