FSQA Manager

Domino's Corporate; Ann Arbor (MI); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Paid Holidays and Vacation

Medical, Dental & Vision benefits

No-cost mental health support

401k matching contributions

Stock purchase discount 15%

Company bonus

Job summary

Domino's Corporate in Ann Arbor is seeking an FSQA Manager, Technical Services to drive ingredient commercialization and ensure quality, safety, and regulatory compliance across projects.

You will partner with Product Development, Procurement, Supply Chain, Marketing, Regulatory, and suppliers to translate concepts into validated ingredients while leading risk assessment, specifications, and technical standards.

Qualifications

• Bachelor's degree in Food Science or related field.
• Minimum 10 years in Food Safety & Quality Assurance or Product Development, preferably in the QSR industry.
• Relevant food safety certifications (e.g., ServSafe, HACCP, IFT).
• Strong data analysis, statistics, and the ability to communicate findings to leadership.
• Excellent written and verbal communication with attention to detail.
• Background in food manufacturing, quality management, and troubleshooting.
• Advanced problem-solving and decision-making skills.
• Ability to monitor market data streams and anticipate impacts.
• Outstanding relationship-building with diverse stakeholders.
• Willingness to be on call and travel approximately 30%.

Responsibilities

• Lead end-to-end commercialization for new ingredients, suppliers, and renovations.
• Serve as technical authority for supplier qualification, scale-up, trials, and specifications.
• Lead innovation, renovation, supply continuity, supplier onboarding, and ingredient qualification projects.
• Review and modify ingredient and supplier specifications and technical standards.
• Collaborate with cross-functional teams to ensure safety, quality, and brand standards.
• Identify process improvements to enhance quality, consistency, cost optimization, and SOPs.
• Lead food safety and QA activities in ingredient commercialization and supplier evaluation.
• Oversee consumer and analytical product testing to support evaluations and decisions.

Skills

Analytical thinking

Communication skills

Leadership

Problem solving

Attention to detail

Education

Bachelor's degree in Food Science or related field

Relevant food safety certification (ServSafe / HACCP / IFT)

Job description

Job Description

The FSQA Manager, Technical Services serves as the technical authority for ingredient commercialization, supplier qualification, specification management, and product quality performance. This role leads complex innovation, renovation, supply continuity, and supplier onboarding projects from concept through full-scale implementation. The position partners cross-functionally with Product Development, Procurement, Supply Chain Operations, Marketing, Regulatory, and suppliers to help ensure ingredients meet food safety, quality, regulatory, operational, and brand standards.

What You'll Do

• Lead end-to-end commercialization activities for new ingredients, suppliers, and product renovation initiatives from concept through full-scale implementation.
• Serve as the technical authority for supplier qualification and approval, scale-up activities, troubleshooting, plant trials and validation, product evaluations, risk assessment and mitigation, project management, timeline management, specifications, and technical standards.
• Lead complex innovation, renovation, supply continuity, supplier onboarding, and ingredient qualification projects that support innovation and supply chain initiatives.
• Review, create, and modify ingredient and supplier specifications, including product attributes, analytical measures, and technical standards.
• Partner on cross-functional teams as a subject matter expert, communicating the impact of changes to leadership and supporting ingredient quality and brand standards.
• Identify and lead implementation of process improvements that enhance quality, consistency, cost optimization, and development processes, including SOPs, specifications, and procedures.
• Lead food safety and quality assurance activities related to ingredient commercialization, supplier qualification, product evaluations, and technical standards while identifying system gaps and implementing risk-reduction solutions.
• Guide, develop, and oversee plans for consumer and analytical product testing to support product evaluation and decision-making.

Qualifications:

• Bachelor's degree in Food Science or a related field, or equivalent experience and expertise.

• Minimum 10 years of experience in Food Safety & Quality Assurance or Product Development, preferably within the QSR industry.

• Relevant food safety certification or equivalent, such as ServSafe, HACCP, IFT, Food Analysis, Food Testing, Food Processing, Lean Manufacturing, or similar evidence of continued education.

• Strong knowledge of test plan development, data collection, statistical analysis, and data summarization, with the ability to communicate findings and recommendations to leadership.

• Strong analytical, presentation, written, and verbal communication skills with outstanding attention to detail.

• Proven background in food manufacturing, quality management, food safety, and manufacturing troubleshooting.

• Advanced problem-solving and decision-making skills.

• Ability to understand and monitor market-relevant data streams to anticipate impacts and proactively plan to protect customers and consumers.

• Outstanding relationship-building skills and the ability to interact effectively with diverse stakeholders.

• Excellent product and equipment knowledge and troubleshooting skills.

• Ability to be on call 24 hours a day and travel without extended notice.

• Ability to travel approximately 30%.

Additional Information

Benefits:

• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus

All your information will be kept confidential according to EEO guidelines.