FSQA Analyst

OSI Group; Chicago (IL); On-site; USD 72,512 - 108,768; Full time

Benefits offered by this job

401k matching

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Educational assistance

Job summary

OSI Group seeks a quality assurance professional to drive paperless initiatives and strengthen data governance across plant operations. You will implement SOPs, manage document control, and coordinate with IT on system rollouts.

The role emphasizes data mining, dashboards for food safety and quality, and root-cause analysis for customer complaints, with weekend work as needed.

Qualifications

• Clear and effective written and verbal communication across all levels.
• Experience in quality assurance and food safety within manufacturing.
• Proficiency with Microsoft Office Suite and data reporting tools.

Responsibilities

• Champion path to paperless and develop quality and food safety SOPs and governance policies surrounding data collection.
• Maintain document control within safety chain; update forms and train team members.
• Lead data mining and analyze large data sets using statistical methods.
• Validate and troubleshoot data inconsistencies in food safety reports.
• Lead dashboard creation and maintain food safety and quality metrics dashboards.
• Investigate customer complaints and support root cause analysis.
• Coordinate with IT for continued development of systems; maintain SharePoint/e-sarf.
• Assist with HACCP and FSQA process validations.
• Occasional weekends worked as part of the role.

Skills

Communication

Quality Assurance

MS Office

Food Manufacturing

Regulatory Knowledge

Education

BA/BS or equivalent

Food Science, Statistics/CI

Tools

SharePoint

Job description

As a premier global food provider, the OSI Group partners with the world’s leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe.

Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We’re looking for individuals who thrive in an entrepreneurial environment and who enjoy working as a team to deliver unparalleled service and solutions to our customers.

Job Summary

This role directly impacts the plant’s effective implementation of digital tools that impact food safety, quality, product, and ingredient traceability. This role represents FSQA on the company’s direction for a paperless environment. To achieve a paperless environment will include analyzing requirements, creating, and maintaining system components, defining data governance systems, and linking FSQA programs and policies in the Plant Management Platform System and similar platforms.

Job Responsibilities

• Job is an individual contributor and has no direct reports.
• Champion path to paperless and develop quality and food safety SOP’s and governance policies surrounding data collection.
• Maintain document control within safety chain; update existing and approve new forms. Complete training with team members as part of the Plant Management Platform system rollout.
• Lead data mining, analyze and interpret data in large and complex data sets by applying statistical methods.
• Validate and troubleshoot data inconsistencies found in food safety reports aligned with OSI policies. Strive for data integrity and perform data cleanup activities.
• Analyze process validation monitoring data and product specifications to ensure corporate and customer expectations are met.
• Lead dashboard creation and maintain food safety and quality focused dashboards.
• Investigate customer complaints as required, trend and summarize food safety customer complaints on a weekly basis; provide support for root cause analysis as needed.
• Contributes to innovation, troubleshooting, and brainstorming ideas in a team environment.
• Coordinate with IT department in the continued development of systems used.
• Maintain plant e-sarf, SharePoint and advantage electronic systems.
• Prepare status update reports on progress to achieving goals.
• Assist with plant HACCP and FSQA process validations.
• Working occasional weekends is an expectation of the role.
• This role has the responsibility to understand and place in practice appropriate safety procedures. This responsibility is achieved through education, training, use of protective equipment (as applicable) and by following safety policies, regulations, standards, and laws.
• Perform other duties as assigned.

Experience & Skills

• 1-3 years of experience in related field is preferred.
• Minimum 1 year of food manufacturing plant experience in Quality Assurance required.
• Ability to communicate clearly and effectively, verbally and in writing, with all levels within the organization and with external vendors.
• Working knowledge of quality assurance, food safety, food manufacturing processes, technologies, or other relevant areas of responsibility.
• Strong relationship skills necessary to achieve successful partnerships and collaborations, both internally and externally, with diverse workgroups.
• Relevant experience with government regulatory requirements in food processing.
• Excellent proficiency in all Microsoft Office Suite Products.

Education

• BA/BS or equivalent is required.
• In Food Science, Statistics/CI.

Compensation/Benefits

The base salary for this position ranges from a low of $72,512 to a maximum of $108,768, with offers typically between the low and middle of the range, based on education, skills, experience and internal equity among other factors. This role is also eligible to participate in the company annual discretionary bonus plan based on company and individual performance. As part of a complete total rewards package, OSI also offers comprehensive paid time off (sick, vacation, holidays and other programs), 401k with matching company contributions, a full suite of benefit offerings (medical, dental, vision, life, disability and other voluntary coverages) for you and your family and educational assistance with opportunities for professional development.

Work Environment

• Work can be performed within a manufacturing plant environment with noise, extreme temperatures, and significant movement of powered equipment, people and conveyors (may depend on the role).
• Work conditions are typical of a food manufacturing facility.
• This role does not require any domestic travel
• Position may require the physical agility of lifting up to 50 pounds
• Position may require frequent and/or infrequent bending, squatting, pushing, pulling, stretching/reaching, use hands or fingers, talk, hear, feel objects, tools, controls and standing/walking on concrete flooring.
• Position may require the physical ability to stand/walk for Greater than 4 hours.