FSQ Performance Management and Lab Engineer

Socket.dev; Londonderry (NH); On-site; USD 90,000 - 120,000; Full time

Job summary

Lactalis US Yogurt in Londonderry, NH is seeking a Performance Management and Lab Engineer to support product quality and food safety compliance across lab and QA activities.

You will collaborate across quality, R&D, and external partners, maintain documentation, lead lab audits, and drive continuous improvement while traveling up to 40%.

Qualifications

• Bachelor's degree is required.
• Major in chemistry, food science and/or microbiology is preferred.
• 5+ years Food Safety & Quality, Yogurt experience is preferred.
• Solid knowledge of GFSI, HACCP, US food regulations (FDA/PMO).
• Strong data management and Microsoft Excel skills.

Responsibilities

• Laboratory Excellence: standardize SOPs, calibrate equipment, and train staff.
• Industrial Quality & Performance: monitor KPIs, perform root-cause analysis, implement corrective actions.
• Documentation: ensure compliance and timely reporting for audits and supplies.
• Cross-functional collaboration: align with R&D, plant QA, and external partners.
• Continuous improvement: promote best practices and drive quality improvements.

Skills

FSQ knowledge

Project management

Communication skills

Collaboration

Education

Bachelor's degree

Chemistry / Food science / Microbiology major

Tools

Microsoft Excel

Job description

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we’re committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you’re just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family‑owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we’re proud to produce award‑winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani® Italian cheeses and ricotta, Président® specialty cheeses and butters, Kraft® natural and grated cheeses, Breakstone’s® cottage cheese, Cracker Barrel®, Black Diamond® cheddar, and Parmalat® milk. Our yogurt portfolio includes siggi’s®, Stonyfield Organic®, Brown Cow™, Oui®, Yoplait®, Go‑Gurt®, :ratio®, Green Mountain Creamery®, and Mountain High®, along with a growing family of ethnic favorites like Karoun®, Gopi®, and Arz®.

At Lactalis, we live by our core values—Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone’s unique background and ideas are valued.

Even if you don’t meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a FSQ Performance Management and Lab Engineer based in Londonderry, NH.

The Performance Management and Lab Engineer, will be responsible for providing the documentation and support of product quality and food safety compliance, to include existing product quality, new product quality design and food safety, consumer complaints, finished product specification, and quality and food safety risk assessments. The position will also play a key role in assuring documentation compliance for import and export as needed. Additionally, the Performance Management and Lab Engineer will collaborate with plant quality, other members of the corporate quality team, R&D, consumer relations, and external supply partners to align duties with the company's goals and values. The Performance Management and Lab Engineer will report to Corporate Industrial Quality Manager.

From your EXPERTISE to ours

Key responsibilities for this position include:

Laboratory Excellence

• Works closely with the Lactalis USA (LUSA) LAB Relays to implement Lactalis requirements.
• Ensure laboratory practices are properly documented and employees are trained.
• Harmonize lab practices across all Lactalis US Yogurt (LUSY) sites, share/train on Standard Operating Procedures (SOPs), Wis, and forms.
• Provides support to create and maintain lab equipment calibration.
• Conduct lab audits, produce lab audit reports and distribute internally in a timely manner. Develop action plans to improve.
• Assess control plan and pathogen plan compliance and develop action plans with site to improve.
• Complete other monthly, quarterly, and annual reports about LUSY labs as needed

Industrial Quality & Performance

• Supports facilities in investigating product complaints including root cause analysis and corrective actions to meet CPM objectives.
• Works with sites to plan and discuss regular performance reviews to review quality Key Performance Indicators (KPIs), address compliance concerns, discuss new projects and ensure that sites are effectively adhering to Lactalis standards, processes and specifications
• Ensures key KPIs are tracked, reviewed and corrective action plans are established when KPIs are not met.
• Ensure Quality is fundamental in execution of all work activities and work in compliance.
• Maintain a close partnership with LUSY internal plants and collaborate on continuous improvement activities.
• Alert senior management on major issues.
• Proactively share and promote best practices throughout the organization.
• Collaborate and partner with quality peers and plant management to achieve overall company objectives.

From your STORY to ours

Education

• Bachelor's degree is required.
• A major in chemistry, food science and/or microbiology is preferred.

Experience

• 5+ years Food Safety & Quality, Yogurt experience is preferred.

Certifications and specific knowledge

• Solid knowledge of GFSI, HACCP, US food regulations, i.e. PMO, FDA
• Solid knowledge of laboratory practices and dairy processing
• Deep understanding of Food Safety & Quality as applied to our products
• Understanding of statistical process control and application for product quality.

COMPETENCIES

• Ability to maintain clear and complete records for FSQ
• Ability to prioritize and manage multiple projects in a changing, complex environment.
• Collaborative & pragmatic mindset.
• Strong project management skills.
• Ability to navigate business platforms/processes.
• Ability to work collaboratively with diverse cross-functional teams as well as external resources. including suppliers and external supply chain partners.
• Proficiency with data management portals.
• Proficiency with Microsoft Office applications, specifically Excel.
• Strong communication skills both written and verbal.
• Ability to work independently.
• Ability to complete administrative tasks.
• Sense of organization and strong attention to detail.

WORK CONDITIONS

• Travel may be required up to 40% monthly.
• Extended hours may be necessary depending on the project needs
• To fulfill these responsibilities, tools such as a computer, phone or, and / or allowance(s) will be provided.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties and responsibilities.
• This position requires physical presence in the office, in accordance with the guidelines of the Hybrid Work Policy.

Requirements

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affinity Action Employer will comply with all related legal obligations.