Frozen Manager

United Supermarkets, LLC; Lubbock (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Wage access (Stream)

Associate discounts

Health benefits

Paid time off

Career growth

Job summary

United Supermarkets, LLC is seeking a Frozen Foods Manager to lead the department, ensuring guest satisfaction and profitable operations. You will hire, train, and supervise staff, manage inventory, and uphold company policies while maintaining a safe, clean, and efficient department environment.

Responsibilities include driving financial performance, coordinating with leadership, and safeguarding assets, with a focus on excellent guest service and timely policy execution.

Qualifications

• Must be 18 years of age or older.
• High School Diploma or equivalent.
• Minimum of 1 year’s experience in grocery or dairy department.
• The Department Manager is required to work the scheduled work shift as needed to meet the needs of the store guests and team members.
• Must maintain Certified Food Safety Manager certification.

Responsibilities

• Greet and engage guests as they enter the department.
• Hire, train and manage performance of team members.
• Communicate information distribution to the entire department.
• Maintain positive atmosphere, morale, and teamwork.
• Execute department plans and meet financial goals.
• Oversee inventory processes and asset controls.
• Ensure food safety procedures are followed and shelves are stocked.

Skills

Leadership

Team management

Communication

Problem-solving

Conflict management

Inventory control

Time management

Education

High School Diploma or equivalent

Tools

Word

Excel

Email

Job description

The Frozen Foods Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She is responsible for leading the efficient, effective, safe, legal and profitable operations of the Frozen Foods Department. He/She coordinates human relations for the Frozen Foods Department and ensures execution of all company and department policies and procedures on a timely basis

Key Responsibilities

• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
• Responsible for hiring, training and performance management of team members
• Responsible for communication of information distribution to entire department
• Responsible for maintaining positive atmosphere, spirit and morale within the department
• Demonstrate effective leadership skills by managing time and delegation
• Develop team members and future leaders utilizing available materials and systems
• Support and execute division concepts and programs
• Accountable for executing and meeting financial goals
• Responsible for identifying areas of opportunity throughout the store and within the department
• Ensure quality and consistent product availability and solutions to our guests
• Responsible for safeguarding, controlling and monitoring all department assets, ensuring policies and procedures are implemented for control of assets
• Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same
• Oversee that department systems and processes are utilized consistently and correctly
• Direct meetings with the department leadership team to effectively plan production and promotion goals
• Verify team member schedules against business needs
• Coach and discipline team members as necessary in accordance with policy and procedures with support from Talent Management
• Verify all books and manuals are kept updated
• Oversee inventory process and reporting
• Oversee that Food Safety Procedures are adhered to
• Approve all purchase orders and maintain adequate levels
• Maintain stock levels. Keep the shelves full of ad merchandise and items kept in back stock
• Ensure proper rotation procedures are being enforced
• Make sure all tags are properly placed and in good condition
• Demonstrate good conflict management skills
• Perform other duties assigned by upper management

Key Requirements

• Must be 18 years of age or older
• High School Diploma or equivalent
• Minimum of 1 years’ experience in grocery or dairy department
• The Department Manager is required to work the scheduled work shift as needed to meet the needs of the store guests and team members
• Ability to work and communicate with all levels of management and subordinates in a professional manner
• Ability to self-motivate, problem-solve and work with minimal supervision
• Ability to lift and carry items weighing up to 75 lbs. and push and pull up to 100 lbs
• Ability to work within a freezer and/or fridge for an extended period of time
• Be able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting at a height of 5 feet, climbing, pushing, pulling, and walking
• Must possess technical skills to perform basic math and computer tasks (Word, Excel, and Email).
• Ability to work at fast-paced, but efficient and controlled manner
• Must maintain Certified Food Safety Manager certification
• Bilingual English/Spanish a plus
• Ability to receive phone calls at home
• Must be flexible to work various hours/shifts, including weekends and holidays
• Must attend meetings, including out-of-town, requiring overnight stays
• Must be able to transfer to another store within the area
• Ability to function as a team member and get along with others

We Also Provide a Variety Of Benefits Including

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video:

ACI Values

A copy of the full job description can be made available to you.