Frozen Food Supervisor

Albertsons Companies; Baton Rouge (LA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Early wage access

Associate discounts

Health benefits

Paid time off

Career development

Job summary

Albertsons Companies is seeking a dedicated team member to elevate customer service and ensure product availability in a fast-paced retail setting. You will help customers, keep shelves stocked, and support department goals with strong merchandising.

Responsibilities include supervising stocking routines, inventory control, and assisting with onboarding of new associates. Join a team committed to safety, quality, and community service in a dynamic environment.

Qualifications

• Experience in customer service or retail environment preferred.
• Ability to promote a customer-first culture.
• Strong merchandising and product availability focus.

Responsibilities

• Deliver exceptional customer service and promote a customer-first culture.
• Assist customers with product inquiries and locate items.
• Support department sales goals through merchandising and stock availability.
• Resolve customer concerns promptly and professionally.
• Maintain attractive, fully stocked displays aligned with standards.
• Oversee daily stocking, rotation, and FIFO practices.

Skills

Customer service

Merchandising

Inventory management

Team leadership

Communication

Tools

POS systems

Inventory software

Job description

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

• Deliver exceptional customer service and promote a customer-first culture.
• Assist customers with product inquiries, product location, and special requests.
• Support department sales goals through effective merchandising and product availability.
• Resolve customer concerns promptly and professionally.
• Ensure merchandise displays are attractive, fully stocked, and aligned with company standards.

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Key Responsibilities Customer Service & Sales

• Deliver exceptional customer service and promote a customer-first culture.
• Assist customers with product inquiries, product location, and special requests.
• Support department sales goals through effective merchandising and product availability.
• Resolve customer concerns promptly and professionally.
• Ensure merchandise displays are attractive, fully stocked, and aligned with company standards.

Department Operations

• Oversee daily stocking, rotation, and replenishment of frozen food products.
• Monitor inventory levels to minimize out-of-stocks and excess inventory.
• Ensure proper product rotation using First In, First Out (FIFO) practices.
• Verify product quality, package integrity, and code-date compliance.
• Assist with ordering, receiving, and inventory control processes.
• Maintain department organization, cleanliness, and operational standards.

Team Leadership & Development

• Supervise, train, coach, and develop department associates.
• Assign work responsibilities and monitor productivity.
• Provide direction and support during daily operations.
• Promote teamwork, accountability, and excellent customer service.
• Assist with onboarding and development of new associates.
• Serve as department lead during assigned shifts.

Food Safety & Compliance

• Ensure compliance with company policies, food safety regulations, and sanitation standards.
• Monitor freezer temperatures and proper product storage procedures.
• Ensure associates follow workplace safety standards and operating procedures.
• Support shrink reduction and loss prevention initiatives.
• Participate in departmental audits and corrective action plans as needed.

Merchandising & Inventory Management

• Execute merchandising plans, display programs, and seasonal initiatives.
• Ensure accurate pricing, signage, and promotional displays.
• Maintain product presentation standards throughout the department.
• Monitor sales trends and inventory movement to optimize product availability.
• Assist with inventory counts and reconciliation activities.
• Support department profitability through effective inventory management and shrink control.

We Also Provide a Variety Of Benefits Including

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values –

ACI Values