FROZEN FOOD/LEAD CLERK

Kroger; Plano (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading grocery chain as a department supervisor in Frozen Foods. You'll create an outstanding customer experience, manage daily operations, and support team growth. With flexible scheduling and comprehensive benefits, this role offers a path to success in a dynamic environment.

Benefits

Extensive healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Significant growth opportunities

Qualifications

• Must be at least 18 years old.
• Management and retail experience preferred.

Responsibilities

• Direct and supervise all functions for the Frozen Foods section.
• Manage scheduling to meet customer demand.
• Train and develop staff.

Skills

Effective communication skills

Basic math skills

Ability to handle stressful situations

Education

High school diploma or equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all quality assurance standards. Direct and supervise all functions, duties, and activities for the department, supporting the day-to-day operations of the Frozen Foods section. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. Our history of innovation drives us to create memorable experiences for customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We aim to provide the ingredients you need to craft your own recipe for success in work and life. We support your growth with value and care, helping feed your future. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles, with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Significant growth opportunities via industry-leading training and diverse career pathways.

For more details on benefits and eligibility, please visit our Benefits Page.

Minimum qualifications:

• Effective communication skills
• Basic math skills (counting, addition, subtraction)
• Ability to handle stressful situations
• Must be at least 18 years old

Preferred qualifications:

• High school diploma or equivalent
• Management experience
• Retail experience
• Second language skills (speaking, reading, or writing)

Additional responsibilities include:

• Promoting trust and respect among team members
• Communicating company, department, and job-specific information
• Fostering teamwork to meet store goals
• Setting performance goals and empowering associates
• Managing scheduling to meet customer demand
• Training and developing staff, participating in performance reviews
• Ensuring compliance with laws and company policies
• Creating a welcoming environment for customers
• Maintaining product knowledge and responding to customer inquiries
• Developing and implementing business plans and sales promotions
• Managing inventory, pricing, and stock levels
• Adhering to food safety regulations and reporting safety issues