FROZEN FOOD/LEAD CLERK

Kroger; Marshfield (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Tuition reimbursement

Employee discounts

Job summary

Kroger in Marshfield, WI is hiring for a department leadership role in the Frozen Foods area. You will oversee daily operations, supervise associates, and ensure exceptional customer service while meeting department goals and adherence to safety and quality standards.

The role emphasizes staffing, training, performance management, and collaboration with store management to execute promotions and optimize inventory. On-site position with opportunities for growth within Kroger.

Qualifications

• Knowledge of basic math, counting, addition and subtraction.
• Ability to handle stressful situations while managing customer needs.
• Must be at least 18 years of age; high school education or equivalent preferred.
• Retail experience is desirable for the department.
• A second language (speaking, reading and/or writing) is a plus.

Responsibilities

• Promote trust and respect among associates.
• Communicate information to associates.
• Collaborate with associates to achieve store goals.
• Establish department performance goals and empower associates to meet them.
• Develop scheduling to manage customer volume.
• Train associates and participate in performance appraisal.

Skills

Knowledge of basic math

Ability to handle stressful situations

Must be at least 18

Retail Experience

Second language

Education

High school education or equivalent preferred

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Frozen Foods operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Display a positive attitude.
• Develop and implement a department business plan to achieve desired results.
• Understand the store’s layout and be able to locate products.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect frozen foods.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Stay current with present, future, seasonal and special ads.
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs..
• Plan, organize and supervise the inventory process.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Adhere to all food safety regulations and guidelines.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Must be at least 18 years of age
• High school education or equivalent preferred
• Retail Experience
• Second language (speaking, reading and/or writing)

Job Info

• Job Identification 188250
• Job Category Store Operations
• Posting Date 08/21/2026, 01:28 PM
• Locations 641 S Central Ave, Marshfield, WI, 54449, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.