FROZEN FOOD/LEAD CLERK

Kroger; Allen (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company that values its people and fosters a culture of growth and teamwork. This role offers an exciting opportunity to create outstanding customer experiences while managing a dynamic team in the Frozen Foods department. You'll be responsible for achieving sales goals, maintaining quality standards, and ensuring a safe and clean environment. With comprehensive healthcare benefits, flexible scheduling, and opportunities for personal and professional development, this position is perfect for individuals who are caring, purpose-driven, and eager to learn. Apply today to become part of a team that is dedicated to feeding the human spirit.

Benefits

Comprehensive healthcare coverage

Flexible scheduling with paid time off

Emotional and financial support

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Strong communication and math skills are essential.
• Ability to handle stress and manage a team effectively.

Responsibilities

• Promote trust and respect among associates.
• Train and develop associates, ensuring compliance with policies.
• Create a welcoming environment for customers.

Skills

Effective communication skills

Basic math skills

Stress management

Education

High school diploma or equivalent

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the department. Support the day-to-day functions of the Frozen Foods operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Company Overview: From a tiny Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people to "Feed the Human Spirit." We innovate tirelessly to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

Our Culture: Here, people matter. We aim to provide the ingredients you need to succeed at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Opportunities: Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

Benefits

What you'll receive from us:

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay based on eligibility and service.
• Emotional and financial support via free counseling and financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through training and diverse career pathways.

For more details, please visit our Benefits Page.

Minimum Requirements

• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Must be at least 18 years old

Preferred Qualifications

• High school diploma or equivalent
• Management and retail experience
• Second language skills (speaking, reading, or writing)

Key Responsibilities

• Promote trust and respect among associates
• Communicate company, department, and job-specific information
• Collaborate with associates and promote teamwork
• Set and achieve performance goals
• Develop scheduling to manage customer volume
• Train and develop associates, participate in performance reviews
• Ensure compliance with laws and company policies
• Create a welcoming environment for customers
• Maintain product knowledge and respond to customer inquiries
• Display a positive attitude
• Develop and execute a department business plan
• Understand store layout and locate products
• Plan and implement sales promotions
• Stay informed about current and upcoming promotions
• Assist in financial planning and review
• Monitor inventory and stock conditions
• Manage pricing updates and promotional signage
• Supervise inventory processes and training
• Adhere to food safety regulations
• Report safety risks and illegal activities
• Perform essential functions with or without reasonable accommodation