Frozen Food Expert & Customer Experience Lead

Smith's Food & Drug Centers; Layton (UT); On-site; USD 19,000 - 25,000; Full time

Job summary

Smith's Food & Drug Centers in Layton, UT, is seeking a Customer Service/Department Associate to create an outstanding customer experience and maintain a safe, clean store environment. You will support the department manager in achieving sales and profit goals while upholding QA standards and the Customer 1st approach.

Responsibilities include assisting customers with product questions, stocking and labeling department merchandise, and ensuring compliance with food safety regulations.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Assist the department manager in reaching sales and profit goals established for the department, and monitor established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Skills

Stress management

Effective communication

Basic math

Job description

Smith's Food & Drug Centers in Layton, UT, is seeking a Customer Service/Department Associate to create an outstanding customer experience and maintain a safe, clean store environment. You will support the department manager in achieving sales and profit goals while upholding QA standards and the Customer 1st approach.

Responsibilities include assisting customers with product questions, stocking and labeling department merchandise, and ensuring compliance with food safety regulations.