Frozen Food Clerk

Sprouts Farmers Market, Inc.; Thousand Oaks (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Discount on purchases

Career growth opportunities

Flexible schedules

Job summary

Sprouts Farmers Market is seeking a Frozen Food Clerk in Thousand Oaks, CA to keep frozen cases stocked and clean during business hours. You will assist customers with purchases, maintain a friendly demeanor, and adhere to all Frozen Department guidelines.

Responsibilities include stocking, rotating stock, weighing and labeling products, and ensuring pricing accuracy. The role requires basic math skills, flexibility in hours, and a willingness to support department goals while delivering

Qualifications

• Must be at least 18 years old and possess a high school diploma or GED.
• Preferred 1–2 years grocery retail experience in Frozen department processes.
• Must maintain the highest level of customer service at all times.
• Must be able to support and contribute to team goals.
• Basic knowledge of math, weights, and measures; ability to work varied hours/days.

Responsibilities

• Keep frozen cases, storage, and work areas clean and safe.
• Stock, face, fill, and organize frozen products per department schematics.
• Check for expired items and rotate stock appropriately.
• Assist customers with purchases and product selection; cross-sell as needed.
• Receive and inspect shipments for temperature and quality.
• Monitor pricing signs and promotional materials.
• Operate equipment such as pallet jacks and scale.
• Maintain knowledge of products and assist in display upkeep.
• Walk the department to ensure cleanliness and organization.
• Perform other duties as assigned.

Skills

Customer service

Teamwork

Math & weights

Communication

Education

High school diploma or GED

Job description

Overview

The Frozen Food Clerk is responsible for keeping all store frozen cases stocked and clean during business hours. They are required to assist customers as needed while maintaining a friendly, energetic demeanor. This position requires adhering to all procedural guidelines set by the Frozen Department

Overview of Responsibilities

• Ensures cleanliness of frozen cases, storage area, and work area for safety. This includes the cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from the floor, and sweeping
• Stocks frozen cases. This includes the presentation of product, facing, filling, and organization of all product items as set by the Frozen Department schematics as well as ensuring tag and pricing accuracy
• Examines the rotation of all frozen products paying particular attention to expired stock and discarding outdated or spoiled items
• Responds positively to customer’s inquiries and assists customers with purchases, information, and product selection; requires selling and cross selling of products
• Receives, inspects, and logs products for accuracy of shipment, temperature, and quality
• Monitors the point of purchase signs. Ensures a variety of recipe cards, product coupons, promotional material, and information on complimentary foods
• Requires operating and using equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks
• Uses knowledge of scales and weight measures to accurately weigh and label products
• Sustains a high level of product knowledge and product preparation
• Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times
• Other duties as assigned

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Qualifications

• Be at least 18 years of age; possess a high school diploma or GED
• High school diploma or equivalency degree
• Preferred 1 – 2 years grocery retail experience in Frozen department processes and procedures
• Must maintain the highest level of customer service at all times
• Must be able to support and contribute to team goals
• Must have basic knowledge of math, weights, and measures
• Ability to work varied hours/days as business dictates

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this position or that a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires vertically/horizontally transferring boxes/crates weighing between 40-60 lbs., from 5” to 72” or from 62” to 9”, for a distance up to 10 feet for between 6-50 hours without mechanical assistance

• Must use a pallet jack to move product between 500-1000 lbs., requiring a force amid 25-50 lbs., for a distance between 15-50 feet for between 5-50 hours
• Upper body forces up to 10 lbs. for up to 1 hour are required
• Coupling forces between 50-60 lbs. for up to 10 hours are required
• Must use a 2 step stool to access shelves for up to 1 step per 8 hours
• Must repetitively bend/squat to access a point 5 inches from the floor for up to 30 hours
• Requires standing continuously for up to 4 hours continuously, for a total of 8 hours per shift
• Will work inside controlled temperatures, as well as coolers/freezers
• Vision is required to order, stock and inventory all dairy products
• Walking up to 3 miles per 8 hours is expected

Pay range

The pay range for this position is $17.15 - $22.30 / hour. Sprouts Farmers Market determines pay based on applicable experience and qualifications of the applicant.

Benefits

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility requirements may apply for the following benefits:

• Bonus based on company and/or individual performance
• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays

Get Paid Every Day!

Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.

You can learn more by visitinghttps://www.dailypay.com/partners/sprouts-farmers-market/.

Why Sprouts

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

At Sprouts, we’re committed to fostering an inclusive, respectful, and caring workplace culture.
Our Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth. Every team member is welcome to join one or more of our five groups:

• Inspiring Women at Sprouts
• Rainbow Alliance at Sprouts
• Sabor at Sprouts
• Soul at Sprouts
• Honored to Serve at Sprouts

Together, these groups celebrate diversity and empower our team to thrive.

Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.

California Residents: We collect information in accordance with California law, please see here for more information.