Frozen Department Manager - Full Time

Ridley’s Family Markets; Mount Pleasant (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Ridley’s Family Markets in Mount Pleasant, UT, is seeking a store/department associate with leadership potential to support stocking, inventory control, and daily operations. The role emphasizes teamwork, accuracy, and courteous customer service to maintain store standards.

Responsibilities include supervising team members, coordinating scheduling, assisting with forklift/pallet jack duties, following safety protocols, and ensuring shelves are stocked, priced correctly, and displays are

Qualifications

• Excellent customer service and communication skills.
• Basic math and gross profit understanding.
• Willingness to learn inventory procedures and safety rules.

Responsibilities

• Exhibit customer relations and maintain friendly, courteous interactions.
• Manage department inventory to prevent spoilage and stockouts.
• Coordinate schedules with supervisor to align department needs.
• Supervise team members and provide training as needed.
• Operate pallet jack/forklift and handle equipment safely.
• Ensure accurate pricing and appealing product displays.

Skills

Customer service

Inventory control

Team leadership

Scheduling

Education

High School diploma or GED

Tools

Forklift operation

Job description

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity. The requirements listed below are representative of the knowledge, skill and/or ability required. Possible ‘Reasonable Accommodations’ will be researched to determine if any are available to enable individuals with disabilities to perform any essential job duties.

1. Exhibit and develop maximum customer relations through friendly and courteous behavior.
2. Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
3. Maintain good working relationships with other department managers with the objective of improving sales storewide.
4. At all times remember that our success will be dependent upon our ability to work together.
5. Comply with all company policies, programs and directives as specified in the Code of Conduct.
6. Provide a professional example for other store team members to follow.
7. Ensures adequate stock by proper ordering so that inventories can be maintained at optimum levels. Pays proper attention to: Effective inventory control to guard against spoilage and out-dated product, proper stock rotations, pricing is accurate and legible, and eye-appealing displays that are full and faced.
8. Plans out work schedules with a direct supervisor and ensures they complement both the department and the rest of the store.
9. Ensures prompt return of product and maintains compliance with company policies regarding proper receipt of incoming supplier products.
10. Possesses a good understanding of the meaning of sales, gross profit, labor and inventory and its relationship to the effective operation of the department.
11. Help Maintain adequate and appropriate department records at all times
12. If supervising team members, provides them with the proper training and works with direct supervisor ensuring evaluations and any disciplinary concerns are handled properly and timely.
13. Stays aware of the surrounding competitive market and promptly reacts to product and price concerns.
14. Provides a professional example for other team members to follow.

Requirements

CERTIFICATES/LICENSES:

Certification required for operation of forklift and/or pallet jack.

Other city, county, state, or federal certifications may be required.

COMMUNICATION:

Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members and guests.

Ability to read and interpret documents such as safety rules, operating and maintenance manuals.

COMPUTER:

Basic computer skills preferred.

EDUCATION:

High School diploma or general education degree (GED); or related job experience and/or training are preferred.

Basic math skills required.

An understanding of gross projections, transmittals, weekly summaries, invoices, transfers, labor goals, inventory, and other paperwork as assigned by store management is preferred but can be taught while working.

EQUIPMENT:

Required to use or operate pallet jack, forklift, box cutters, two-wheeler, six-wheeler, baler, ladder, etc.

EXPERIENCE

Previous stocking experience preferred.

Previous leadership skills preferred.

MINIMUM AGE:

18 years of age.

REASONABILITY:

Ability to apply common sense understanding to instructions furnished in written, oral, or diagram form or when helping resolve a team member or guest concern.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary.