Frozen Department Lead — Elevate Quality & Service

Albertsons Companies; Alexandria (LA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Weekly wages

Employee discounts

Health benefits

401k

Paid time off

Job summary

Albertsons Companies is seeking a Frozen Department Supervisor to oversee daily operations, ensure product availability, and lead department associates. You will maintain quality, safety standards, and a customer-focused environment while controlling shrink and expenses.

You will supervise merchandising, inventory management, and FIFO product rotation, delivering a positive shopping experience and training team members for growth and performance.

Qualifications

• High school diploma or equivalent preferred.
• Previous grocery, frozen foods, retail, or merchandising experience preferred.
• Leadership or supervisory experience preferred.
• Strong customer service and communication skills.
• Knowledge of inventory management and merchandising principles.
• Ability to work flexible schedules, including evenings, weekends, and holidays.

Responsibilities

• Supervise daily Frozen Department activities and workflow.
• Ensure frozen cases, bunkers, and displays are fully stocked, organized, and visually appealing.
• Monitor product quality, condition, and inventory levels throughout the department.
• Execute merchandising plans, promotional programs, and seasonal displays.
• Maintain department cleanliness, organization, and operational readiness.
• Deliver exceptional customer service and create a positive shopping experience.
• Assist customers with product selection, product information, and special requests.
• Resolve customer concerns promptly and professionally.
• Promote a customer-focused culture among department associates.
• Assist with ordering, receiving, stocking, and inventory management.
• Monitor inventory levels and sales trends to support effective replenishment.
• Ensure proper product rotation using FIFO procedures.
• Maintain accurate pricing, signage, and promotional execution.
• Help minimize shrink, spoilage, damages, and out-of-stock conditions.
• Maintain proper freezer temperatures and product integrity.
• Ensure compliance with all food safety, sanitation, and company standards.
• Monitor storage, handling, and stocking procedures to maintain product quality.
• Support department readiness for inspections, audits, and operational reviews.
• Supervise and support frozen department associates.
• Train, coach, and develop team members on department standards and procedures.
• Assign daily responsibilities and monitor completion of assigned tasks.
• Promote teamwork, accountability, and a positive work environment.
• Provide feedback and support associate growth and development.
• Support achievement of department sales and profitability goals.
• Monitor labor productivity and department efficiency.
• Assist in controlling shrink, waste, and operating expenses.
• Identify opportunities to improve sales, productivity, and overall department performance.

Skills

Leadership

Customer service

Communication

Inventory management

Merchandising

Flexibility

Education

High school diploma or equivalent

Job description

Albertsons Companies is seeking a Frozen Department Supervisor to oversee daily operations, ensure product availability, and lead department associates. You will maintain quality, safety standards, and a customer-focused environment while controlling shrink and expenses.

You will supervise merchandising, inventory management, and FIFO product rotation, delivering a positive shopping experience and training team members for growth and performance.