Frozen Clerk

Hy-Vee; Winona (MN); On-site; USD 21,000 - 25,000; Full time

Job summary

Hy-Vee is seeking a Frozen Foods Clerk in Winona, Minnesota. This full-time role focuses on providing prompt, friendly customer service in the Frozen Foods department, rotating stock, maintaining cleanliness, and ensuring correct temperatures in cases.

The position requires strong teamwork and basic arithmetic for inventory and pricing, with weekend/night shifts noted. Six months or less of related work experience is preferred, and there is no strict education requirement.

Qualifications

• No formal education required; six months or less of related work experience preferred.

Responsibilities

• Provide prompt, friendly customer service in the Frozen Foods department.
• Rotate and replenish merchandise; ensure cleanliness and proper temperature checks.
• Assist customers by guiding to products and handling requests; respond to inquiries.
• Unload trucks, stock products, and build end caps/displays as needed.
• Operate pallet jacks and register systems; maintain safe, organized storage and work area.

Skills

Customer service

Teamwork

Attention to detail

Communication

Tools

POS system

Job description

## Frozen ClerkApply: Winona, Service Dr, Winona, MN: Full time: Posted Today: R254021**Additional Considerations (if any):**Night & Weekend Shifts Required**-****At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.****Job Description:****Job Title:** Frozen Foods Clerk**Department:** Frozen Foods**FLSA**: Non-Exempt**General Function**:Provides prompt, efficient and friendly customer service. Rotates and replenishes merchandise. Ensures cleanliness and safety in the department, and checks temperatures of cases for correctness and consistency.**Core Competencies*** Partnerships* Growth mindset* Results oriented* Customer focused* Professionalism**Reporting Relations:**Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Frozen Department Manager; Service ManagersPositions that Report to you: None**Primary Duties and Responsibilities**:* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.* Makes an effort to learn customers’ names and to address them by name whenever possible.* Assists customers by: (examples include) + escorting them to the products they’re looking for + securing products that are out of reach + loading or unloading heavy items + making note of and passing along customer suggestions or requests + performing other tasks in every way possible to enhance the shopping experience.* Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.* Rotates and replenishes merchandise and ensures highest quality standards are met.* Ensures cleanliness in the department, cleans off the cases, sweeps the floor, etc.* Ensures merchandise is displayed neatly on the shelves and labels are readily visible to customers (faces merchandise).* Builds end caps display and fills these areas through the week as necessary.* Unloads trucks, checks in product, puts product away, and may review invoices.* Ensures storage area is organized, the floor is not slippery, and the temperature is constant and correct.* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.* Adheres to company policies and individual store guidelines.* Reports to work when scheduled and on time.**Secondary Duties and Responsibilities:*** Orders product and supplies as necessary.* Assists with inventory.* Prices products for customers as necessary.* Assists in other areas of store as needed.* Performs other job related duties and special projects as required.**Knowledge, Skills, Abilities and Worker Characteristics:*** Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.* Ability to do arithmetic calculations involving fractions, decimals, and percentages.* Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.**Education and Experience:**No education requirement. Six months or less of similar or related work experience preferred.**Physical Requirements:*** Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.**Working Conditions**:This position is continually exposed to noise, temperature extremes, and dampness. There is frequent exposure to equipment movement hazards. This is a fast paced work environment with significant pressure.**Equipment Used to Perform Job:**Pallet jacks, register systems, two wheeler, box cutters, box crusher and C.A.R.S. reordering system**Contacts:**Has daily contact with customers and suppliers/vendors.The anticipated hourly starting wage for this position is $15.00 to $18.75 depending on experience.For information on company benefits visit Benefits | Hy-Vee.Are you ready to smile, apply today.*Employment is contingent upon the successful completion of a pre employment drug screen.*