Frontline Shortage Prevention Associate – Flexible Hours

Burlington Stores, Inc.; Philadelphia (Philadelphia County); On-site; USD 1,515,000 - 2,066,000; Part time

Benefits offered by this job

Associate discount

Competitive wage

Flexible hours

Medical coverage

401(k) plan

Paid time off

Paid holidays

Paid sick time

Training and development opportunities

Job summary

Burlington Stores, Inc. is seeking a Shortage Control Associate to help maintain a secure shopping environment while delivering exceptional customer service. You will monitor entrances, greet customers, and report suspicious activity to the Manager on Duty.

The role emphasizes knowledge of shortage reduction programs, coordination with store leadership, and maintaining confidence and a positive attitude during shifts. Part-time status with benefits eligibility may apply.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Ability to stand and walk for extended periods of time and visually monitor store environment.
• Ability to maintain confidentiality is required.
• Ability to review, analyze and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making.

Responsibilities

• Monitor store entrances and high-risk areas to reduce opportunities for theft and maintain a secure environment.
• Greet every customer with a warm smile and confident, energetic greeting.
• Identify and report theft incidents or suspicious subjects to the Manager on Duty.
• Assist in training associates on shortage reduction programs and safety practices.

Skills

Customer service

Retail

Asset Protection

Loss Prevention

Operations

Job description

Burlington Stores, Inc. is seeking a Shortage Control Associate to help maintain a secure shopping environment while delivering exceptional customer service. You will monitor entrances, greet customers, and report suspicious activity to the Manager on Duty.

The role emphasizes knowledge of shortage reduction programs, coordination with store leadership, and maintaining confidence and a positive attitude during shifts. Part-time status with benefits eligibility may apply.