Frontline Maintenance & Cleanliness Specialist

Roche Bros. Supermarkets; Boston (MA); On-site; USD 21,000 - 23,000; Full time

Job summary

Roche Bros. Supermarkets in Massachusetts is hiring a Maintenance Associate to keep the store clean, safe, and welcoming for customers. The role involves cleaning, sanitizing, and performing basic repairs as required while maintaining high service standards.

Candidates should be able to read, write, and understand English, interact with customers, and work a schedule aligned with store needs. Authorized to work in the U.S. and able to lift moderate weights as part of daily tasks.

Qualifications

• Must interact with customers.
• Must have a pleasant, outgoing, self-motivated personality.
• Must demonstrate minimum mechanical skills.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

Responsibilities

• Commit to the “Golden Rule” and work with other associates to build a strong maintenance team
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO)
• Handle each customer transaction in a courteous, friendly manner. Go out of your way to satisfy any request for assistance and take customer to item located within the store.
• Assist customers in retrieving items from inaccessible areas or in obtaining products that are either located in the back room or that they may have difficulty in handling.
• Observe all store rules and company policies.
• Be safety conscious and correct any unsafe conditions you observe.
• Observe shift operating hours at all times as scheduled or assigned by store manager.
• Adhere to all local, state, and federal health and civil code regulations.
• Carry out various assignments made by store manager.
• Frequent sweeping and mopping of entire store and periodic cleaning of restrooms, break room, and other areas.
• Daily washing of sales floor and deep cleaning of refrigerated cases.
• Assist departments with weekly cleaning jobs like shelves, display bases, cases, etc.
• Maintain bottle returns in courtesy booth and storage areas.
• Other cleaning and minor repair jobs to keep the store the “cleanest in the industry”
• Practice the “Cleaner’s Creed” and proper sanitation procedures to help keep the entire store neat and clean.
• Handle damaged and spoiled products according to company policy and assist in controlling the level of damaged goods.
• Comply fully with all safety policies and procedures.
• Exercise proper safety practices when lifting or moving deliveries or using equipment.
• Maintain a neat, well-groomed personal appearance at all times and observe company dress code.

Skills

Customer interaction

Outgoing personality

Mechanical skills

English proficiency

Follow instructions

Flexible schedule

Authorized to work in US

Tools

Mop

Broom

Vacuum

Maintenance cart

Cleaning supplies

Job description

Roche Bros. Supermarkets in Massachusetts is hiring a Maintenance Associate to keep the store clean, safe, and welcoming for customers. The role involves cleaning, sanitizing, and performing basic repairs as required while maintaining high service standards.

Candidates should be able to read, write, and understand English, interact with customers, and work a schedule aligned with store needs. Authorized to work in the U.S. and able to lift moderate weights as part of daily tasks.