Frontline Lot Associate: Customer Service & Vehicle Load

The Home Depot; Phoenix (AZ); On-site; USD 27,000 - 35,000; Full time

Job summary

A leading home improvement retailer in Phoenix is seeking a Lot Associate to assist customers with loading their vehicles and maintaining the entrance of the store. The role involves monitoring cart supplies and ensuring a strong customer service presence, as these associates often interact first and last with customers. Excellent customer service skills are essential for success in this position. The role contributes significantly to customer satisfaction and store operations.

Qualifications

• Excellent customer service skills are required.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.

Skills

Customer service skills

Job description

A leading home improvement retailer in Phoenix is seeking a Lot Associate to assist customers with loading their vehicles and maintaining the entrance of the store. The role involves monitoring cart supplies and ensuring a strong customer service presence, as these associates often interact first and last with customers. Excellent customer service skills are essential for success in this position. The role contributes significantly to customer satisfaction and store operations.