Frontline Lot Associate: Customer Service & Vehicle Load

The Home Depot; Matthews (NC); On-site; USD 20,664 - 27,552; Full time

Job summary

A leading home improvement retailer in Matthews, NC is looking for a Lot Associate to assist customers with loading their vehicles and to maintain the store's entrance. This role requires excellent customer service skills as Lot Associates are the first and last associates customers encounter. Responsibilities include monitoring cart availability and providing assistance to ensure a positive shopping experience. This position is vital in enhancing customer interaction and satisfaction.

Qualifications

• Must possess excellent customer service skills.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance.
• Interact with associates and customers at all times.
• Provide excellent customer service as a frontline associate.

Skills

Excellent customer service skills

Job description

A leading home improvement retailer in Matthews, NC is looking for a Lot Associate to assist customers with loading their vehicles and to maintain the store's entrance. This role requires excellent customer service skills as Lot Associates are the first and last associates customers encounter. Responsibilities include monitoring cart availability and providing assistance to ensure a positive shopping experience. This position is vital in enhancing customer interaction and satisfaction.