Frontline Fast-Food Team Member – Customer Focus

Taco Bell Corp.; Seagoville (TX); On-site; USD 12,000 - 18,000; Full time

Job summary

Taco Bell Franchise is seeking a Food Service Team Member to assist with front line food preparation, maintain a clean dining area, and support drive-through operations as needed.

Ideal candidates will have basic fast-food knowledge, strong customer service skills, and the ability to work as part of a team in a fast-paced environment. Training is provided; entry level with 1–3 months to gain proficiency.

Qualifications

• Some high school courses preferred.
• Must be clean, neat and well groomed.
• Must have good interpersonal communication skills to work with customers and other employees.
• Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
• Must be honest.
• Must be able to follow verbal and written instructions and read recipes.
• Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
• Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
• Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
• Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
• Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
• Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
• Must be able to count money and give change correctly.

Responsibilities

• Ensure customer satisfaction by providing quick, efficient service and quality products.
• Provide excellence in quality, service and cleanliness.
• Provide consistent product portions.
• Maintain knowledge and operation of all equipment.
• Follows and abides by all safety rules, policies, and procedures.
• Quickly prepares customers' orders according to specifications and with the highest possible quality.
• Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
• Operates cash register.
• Assists with front line preparation procedures.
• Operates kitchen equipment as needed.

Skills

Interpersonal communication

Good hearing

Honesty

Reading instructions

Attention to detail

Staying calm under pressure

Teamwork

Cash handling

Cleanliness

Fast food operation knowledge

Education

Some high school coursework preferred

Tools

Cash register

Job description

Taco Bell Franchise is seeking a Food Service Team Member to assist with front line food preparation, maintain a clean dining area, and support drive-through operations as needed.

Ideal candidates will have basic fast-food knowledge, strong customer service skills, and the ability to work as part of a team in a fast-paced environment. Training is provided; entry level with 1–3 months to gain proficiency.