Frontier AI Deployment Engineer - Customer-Facing

Jobzhr; New York (NY); Hybrid; USD 162,000 - 280,000; Full time

Benefits offered by this job

Hybrid work model (3 days in-office)

Relocation assistance

Travel up to 50%

Job summary

OpenAI Forward Deployed Engineers lead end-to-end deployments of frontier models in production for strategic NYC customers. You own discovery, scoping, system design, build, and rollout, collaborating with customer engineering and domain teams.

You will measure success by production adoption and impact, influencing product and model roadmaps. The role features a hybrid work model (3 days in the office), relocation assistance, and up to 50% travel.

Qualifications

• 5+ years of engineering or deployment experience that includes customer-facing work.
• Scoped and delivered complex systems in fast-moving environments.
• Production-grade code experience across frontend and backend using Python/JavaScript.
• Built or deployed systems powered by LLMs or generative models.
• Strong communication with engineers, product teams, and customer stakeholders.

Responsibilities

• Own technical delivery across multiple deployments from first prototype to stable production.
• Build full-stack systems that deliver customer value and sharpen how we learn.
• Embed closely with customer teams, understand their needs, and guide adoption of what you build.
• Scope work, sequence delivery, and remove blockers early.
• Make trade-offs between scope, speed, and quality; adjust plans to protect delivery.
• Contribute directly in the code when progress or clarity depends on it.
• Codify working patterns into tools, playbooks, or building blocks that others can use.
• Share field feedback that helps Research and Product understand where the models succeed and where they can improve.
• Keep teams moving through clarity and follow-through.

Skills

5+ years deployment experience

Customer-facing delivery

Frontend/Backend code (Python/JS)

LLM/generative models experience

Clear communication

Risk spotting and decision making

Calm under pressure

Team collaboration

Tools

Python

JavaScript

Job description

OpenAI Forward Deployed Engineers lead end-to-end deployments of frontier models in production for strategic NYC customers. You own discovery, scoping, system design, build, and rollout, collaborating with customer engineering and domain teams.

You will measure success by production adoption and impact, influencing product and model roadmaps. The role features a hybrid work model (3 days in the office), relocation assistance, and up to 50% travel.